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Excellent customer service

K

My first stay in Hotel Marela and it was a very comfortable stay. Its not very large but I liked their setup. Kind of cozy and quick to clean the rooms. The beds and sheets were very comfortable and very secure. It offers a pretty good breakfast and a great transportation service. It is l Located in an area that is upscale and lots of restaurants nearby

Preguntar si se requiere planta baja

Breakfast is very good.

This properly for our family was excellent location. For shopping, dinning, and for sightseeing. The hotel was very nice. The only negative would be the air conditioner next to our room was a bit noisy. I got used to it and fell fast asleep.

Originally we were suppose to stay April 8 to 14th but only stayed for one night. There was no hot water in the room the first and only night that we stayed. Also in the morning there was no hot water. The restroom faucets had scale buildup, restroom was dirty. Clerk said she couldn’t refund my money for the rest of the days that were already paid. We didn’t want to deal was the hassle with rest of the days, so left.

Was an excellent place very nice staff

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Very nice quiet place

I didn’t like the rooms, not too much ventilation and the smell.

Muy bueno el servicio, el personal muy amable y eficiente.

This hotel is very close to some excellent shopping centers and hospitals, my visit was about health so the location was perfect

Customer service was very good. Breakfast could be improved.

Love it clean and friendly

Old unclean

I love the location of the hotel and the personnel is kind. There was only one bottle of water for two hosts and the air conditioner was a little noisy

Céntrica y buen desayuno

Excellent breakfast (Tipical salvadorean food) Most of the time the internet and TV cable didn't function properly