Room, restaurant, food and staff were beautiful. Room is not sound proof so you can hear your neighbours like they are in the room with you, and there was a wedding on so the music and speeches sounded like they were in your room until 1:30am. Contact hotel directly as hotel unresponsive via hotels.com app.

The staff was very helpful and friendly.

Beautiful place for a family stay. The room is a lovely villa overlooking a small artificial lake, and breakfast was served directly to the room in its own cozy dining area. The recreational areas are excellent, including a charming horse area that adds a special touch to the experience.

This is just a great place to retreat from the world and relax

Staff was courteous, the room was clean, food excellent. Only one complaint. They use air fresheners that gave me a headache. Very toxic. Quiet and beautiful.

Very good

Loved our room. Wish we had stayed longer, but we were just in-transit

Beautiful surroundings and hotel!! Had the best service and breakfast. I really enjoyed the gym. I highly recommend it!

It was worth the money

I highly recommend this hotel if you want to relax with family.

Amazing facility and wonderful staff. We will definitely be back!

I was not notified of a horrible techno music festival taking place directly outside my room. From around 8 pm, until 2 am on the morning of December 22, my entire room was shaking from the loud bass. The music is so loud that even with ear plugs I was unable to sleep. The hotel or Expedia should have notified me of this and I will be expecting a refund. To anyone reading this, it is hard to describe how loud the music is, perhaps if I went to bed behind the speakers at my local techno nightclub, I might have a similarly awful experience. I was simply looking for a quiet weekend at a polo resort which promised a unique experience. Instead I suffering through a sleepless night that I am paying for. This is without question the worst hotel I have ever stayed at and I cannot express what a terrible experience this has been.

Never stay at Las Palmas. They host parties until 2 a.m. The music was so loud my room was shaking. Truly a miserable experience.

Hotel is beautiful, service is great. However I deducted one star because the room is not well-insulated from noise. I could clearly hear my neighbors in adjacent room.

One of the most beautiful properties I’ve ever stayed on! The restaurant, room, pool were gorgeous! The gym is state of the art! Perfect place to rest and unwind!!!

It's amazing resort, very helpful staff, clean and organized.

Everything was excellent

Most amazing discovery - true resort! I will be back!

Amazing

Beautiful hotel