Breakfast could be a bit better

Good place to stay

Lovely hotel in a great location. Friendly staff and a warm welcome.

Place and location were amazing. AC was not working so room was a little uncomfortable.

Hi Lovely hotel but our stay was marred on the first night by a continual flashing bright light in the shower cubicle. As it's in the bedroom it was like trying to sleep in a disco. A member of staff came up at midnight but couldn't sort it out and it was too late to move us. As you can imagine we managed little or no sleep. The wonderful Chiara did everything she could to sort us out with another room in the morning. So a big thank you to her. Regards Sue Tucker

We had an absolutely wonderful stay at Ruby Lucy. The hotel is modern, spotless, and beautifully maintained. Every member of staff we encountered was warm, friendly, and eager to help, which made our visit feel truly welcoming. Our room was exceptionally comfortable, and the breakfast the next morning was both delicious and varied, offering plenty of options to suit all tastes. The location couldn’t be more convenient, just a short walk from Waterloo East station, making it easy to explore the city. I would gladly stay here again and wholeheartedly recommend Ruby Lucy to anyone looking for a stylish and comfortable place to stay. Thank you to the entire Ruby Hotel team for your outstanding hospitality! 😊

Beautiful hotel and lovely staff!

We stay at Ruby Lucy ,very confortable,the staff amazing,and very well located

We stayed in a Lovely Room for two nights. It was very clean, a good size and well-equipped. The staff, especially Emily, were friendly and helpful. Would definitely stay again.

Lovely new hotel

Very cool area in town.

Great service, wonderful atmosphere. A pleasurable stay. Will be back again.

The staff were all incredibly kind and welcoming. Always smiling and asking if you needed anything at all. Have them booked again next week for one night prior departing London for the US. I will come Back the next trip to London.

Great location near Waterloo station. Directly outside the hotel there are food vendors with all different cuisines, in addition to many restaurants.

All good, lovely little hotel.

I'd never stayed near Waterloo before. The hotel is well located right near the tube, and is easy walking to the Thames and places like Tate Modern & Borough Market. Hotel staff was warm and lovely -- even got me checked in early so I could dress for a wedding. Room was fresh & efficient. Morning coffee at the bar was great. Neighborhood was interesting & has lots of eating opportunities around it.

Great stay overall. Room type was perfect with a small balcony. Awesome location too, close to a lot of main destinations and restaurants. Easy check-in and check-out.

Great quick stay! Recommend!

Ruby Lucy was an amazing hotel with style and very friendly ❤️ Only thing that wasn’t great the cleaner was hoovering near door before 8am 🥺

Very cool area and hotel was very cool.