Overall Ratings & Reviews Extended Stay America Premier Suites Austin Austin Airport

Absolutely loved my stay here I have 0 complaints they are doing an amazing job

Woke up this morning went to my van my bike was chained to the rack chains were cut bike is stolen….very disappointed and angry. Should have some kind of security. Would like to be paid value of bike $750..00

It was a nice stay no complaints plus good parking. Only thing was that there was no trash can in the restroom and the breakfast is a grab and go so not really a breakfast just snacks.

Clean and new. Shaky area. Many people loitering behind the building; the air was thick with marijuana. My bad, I didn’t realize that you have to pay extra for room service.

I wasent even there and got charged

It was quite good for relaxing

Everything was okay, highway was a little loud but that’s it

I thought that there was a real continental breakfast, instead it was a breakfast cereal grab and go. Other patrons had expressed the same disappointment. I think that that should be spelled out on the site to avoid confusion when travelers are on a fast paced travel plan.

n/a

Reserved a king room and checkin began at 3pm Arrived ar 3 10 pm and clerk said no king rooms available, it was take a queen and no other options or explanations

Arrived at 3 10 pm, check in begins at 3 pm, and clerk told me the king suite i reserved was gone and no king rooms were available. Never explained how a room had paid for in advance was gone, or how that many people could have shown up fir king rooms in 10 minutes

Impresswd

Stay was fine, no issues.

The breakfast were only snacks

Property appears to be new and well maintaied

Was decent place to stay

Stay was good.

It was okay for a quick stay.

Great property but when we told the hotel staff about the people above us they just smiled and ignored our complaint

I love it