Disappointing. The guy on reception was grumpy before I even spoke. No smile or welcome. When an issue was raised by him, which I was in disagreement with, my perception was he was condescending and misogynistic. He made me feel guilty and like I was an idiot. I am not those things, .He has no diplomacy and should not deal in front desk. The room he gave us was in the ground floor so you needed to keep curtains closed for privacy, thereby reducing natural light, as it was a busy residential corridor with many walking past.

Lovely hotel with friendly staff. Plenty to choose from for breakfast. Rooms were clean and comfortable. A 15/20 minute walk into the town along the river. Would recommend a stay here.

We enjoyed our stay here … check-in was easy and quick. All the staff members we interacted with were friendly, professional and kind. The breakfast was good and the staff worked diligently to keep everything stocked and clean. The rooms are very small but up-to-date and comfortable. As with other hotels, only shampoo and body wash is provided (no hair conditioner or lotion). Happily, Kleenex tissues are included, as is a hairdryer. Ice is available in the lobby. We did not try the lounge bar but it looked inviting. The location is walkable to the main sites in Trier - about 20 minutes thru nice neighborhoods. There is a nice walking trail along the river behind the hotel with a restaurant or two.

We have stayed in many Holiday Inn Expresses across the UK & Europe. And as expected great welcome from staff, nice quiet & very clean room, lovely pizzas from the bar staff & very good breakfast service. However, on this occasion we were shocked that we had to eat our breakfast with a yapping, loud dog that was begging its owners for food which they obliged & the animal was eating it off the floor at their table. I’m sorry to say in my opinion dogs should not be in the restaurant area of a hotel with other paying guests. It spoiled our breakfast experience, because of the noise & the acoustics of the room. Perhaps an area should be designated away from other guests.

Excellent breakfast, clean room, great shower and terrific staff. I would stay there again in a heartbeat.

Clean room, helpful staff, good breakfast

Stayed here instead of Luxembourg for a work trip to Grevenmacher and it worked out much better. Trier is very close and convenient with plenty of options for shopping and food. Hotel was clean, comfortable, and quiet. Only downside was parking, which was very difficult after 6 pm, otherwise an excellent hotel.

Absolutely brilliant staff

Very pleasant one night stay. Fantastic breakfast with lots of options.

Not enough parking. Was given access to another lot. They asked for extra charges when I checked out. Didn't talk about that when I expressed concern about parking. Otherwise nice place.

Nice property with comfortable rooms.

Was very nice rooms and goed breakfasts

I had a wonderful stay at the Holiday Inn Express Trier. The hotel is in a fantastic location, close to the Mosel River, which made it easy to enjoy walks along the water and take in the beautiful surroundings. The staff were welcoming and helpful throughout my stay, and the rooms were clean, modern, and comfortable. Breakfast had a great variety of options, making for a perfect start to the day. Overall, a very pleasant experience and I would definitely recommend this hotel to anyone visiting Trier.

Limited parking, and really really bad pillows. Breakfast selection was good. AC was ok. Rooms and foyer were very clean.

no AC in room first night. the room was 26 when i got there, was 25 in the next morning. I had a thermometer with me. Hardly slept. They moved me to another room the next night where the AC worked fine. They claimed it was working fine.

Whilst this is a little walk from Trier station (about half an hour), the hotel is terrific: staff are friendly, the room quality is great and the breakfast was plentiful.

Not a terrible hotel, but too pricy for what it was. Extremely slow check-in. No parking spots left. Had to park down the road. Had to walk on a busy road at night to get back from car to hotel. Charged for parking anyway - though got a refund. No air conditioning so had to open windows with lots of street noise. WiFi didn’t work. So many little things make this a place I would not recommend.

The hotel was a lovely place overall with spacious and clean rooms. The Aircon was not working very well which made the room rather hot all night and therefore, a little uncomfortable. The breakfast was good. Hotel was around a 25 minute walk from the central area but it was a lovely walk along the river around the back of the hotel.

Horrible.

That was a good experience