Everything was perfect I hope to return next year :)

It was an incredible experience. Traditional Japanese room, very clean with a view to the mountains. The staff were extremely kind and polite and the buffet food was great. The hotel is also located very close to the main attractions in Shuzenji so everything is walking distance. Also very close to amazing cafes and restaurants like honohono cafe. You can also take a bus and go to Mihama Beach to see Mt Fuji! Would come here again, 10/10.

Amazing selection of private onsen. So many open air mineral baths to choose from! So relaxing with a traditional Japanese feel

The extras offered were fantastic. As was the staff service. The onsen was really relaxing and using the private ones were simple enough.

The pictures on expedia do not do this place justice the room was beautiful!!!

Love the amenities and customer service from arrival to departure. Good spread of buffet breakfast, free drinks at the reception and supper! Awesome stay and will visit again

We really enjoyed our stay. Shuzenji Onsen was fabulous and very relaxing. We thoroughly enjoyed our stay. We loved the Onsen and my kids enjoyed wearing the yakuta and loungewear around the hotel. We borrowed some bikes for a few hours and they were in great condition.

loved the breakfast and dinner buffet, private and public onsets, massage chairs and activities

Very nice hotel! And spacious too!

Amazing

Great buffet dinner and breakfast

Stayed here for two nights on 30 Nov and 1 Dec. The hotel has def seen some years but everything was clean and tidy. Rooms were spacious and still had a standing shower, though you would likely not be using it much. Was lucky enough to be given a room at level 4 which is also where the 7 private baths were located at. Each private bath had a different theme (eg some were made of stone, some of wood etc), and it never felt too busy that you had to wait for long to use one. Breakfast and dinner had plenty of options. All in all, happy with the facilities and the stay. Would recommend.

Amazing property. Amazing staff. Everything is all in one building, nice place to relax as well as have fun.

Exquisite entrance design, friendly staff, interesting, efficient, thoughtful Japanese style set up. Very impressed with private bath, yukata, Japanese flower arrangement, variety and exquisite food choices.

Good place, but we didn’t get our dinner even we paid for it

Very Clean & good facility & great dinner

Excellent onsens, nice quiet location, superb service and meals! Would recommend if you are visiting this area.

Loved this property. It was modern, clean, and nice to go barefoot throughout on the tatami mats. We loved the yukatas, the private onsens, and the buffets had good variety and tasty options. Definitely a good value and our kids loved it as well. We will be back!

The hotel has everything! A convenience store, karaoke room, game arcade etc. I love the no shoes policy. Buffet was great, rooms & facilities are clean. The best part was the 7 private onsen

Cleanliness, delicious food, friendly staff, wonderful hot springs, close to Shuzenji Temple, great size room, traditional yet modern .