Great reception team so helpful and kind even though we checked in very late. They were quick to provide further amenities for us. Would definitely stay and recommend this hotel again

Very good stay

I was lucky my room was ready early, it was clean, spacious and had everything I needed. Every member of staff I encountered were professional and friendly, and the food was delicious.

Poor directions and parking information. No chair or desk in a Novotel room ??? This is basic stuff in any hotel

Fantastic hotel. Well recommended

The rooms are modern and clean, excellent location for shops and restaurants. Rooms always well priced , this is our Third stay. Car park is close by, plenty spaces and no issues.

The property was great choice for family of 6. The location is excellent

Good

Great location, lovely rooms, clean.

Huge variety at Breakfast in clean and bright surroundings

Friendly and efficient service checking in and a clean and well maintained building that had everything I needed for a relaxing stay

Great hotel, good check in, 2x free drinks, clean room and bathroom. Popped into the city in the morning for coffee, nowhere was open at 6:45 so popped to the bar and they kindly made me an amazing cappuccino. Lots of loud supercars running around outside the hotel but we didn't hear them in the end.

The breakfast was pretty, perfect I will prob book Novotel purely on how perfect the breakfast was!

The Check In process was very quick, efficient and professional which is just what I want! Staff were friendly and helpful and the building was in good condition & clearly is well looked after. The room itself was spacious, with all the essentials, including a minibar sized fridge that I required, a comfortable bed & good shower. All in all I was very happy

Brilliant location

Location is brilliant

Room was clean and comfortable. My only issue is that there wasn't a desk/workstation with suitable chair where I could work comfortably.

Always a nice stay, slept well and a fantastic breakfast. The only negative was the miserable greeting i got from the receptionist at check in.

Room was nice very friendly staff

Had an executive room - excellent! Staff friendly. Breakfast food was very good with a great selection of hot and cold.Nice touch was small bottles of water in the room and replaced each day if used. Close to town centre - 5 min walk. If in Leicester again would certainly use and I’d recommend.