Clean room, pleasant stay.

Terrible experience with the Staff, my sister in law with my niece was sitting in the lobby a whole day to be checked in, totally unprofessional and unacceptable. Hyatt hires untrained and rude staff with ZERO desire to help and resolve a simple situation.

We had such a great stay. The staff was so friendly and helpful for any questions we had, and the food was delicious!

Staff was unfriendly, air conditioning didn’t work for two days, trashy people

Overall hotel was amazing as well as all staff members. Food was very good and fresh, everyday there were loungers available by the pool. The only minus of my stay was boring music at the pool. I think there was not much tought about different age groups. Also we didnt got extras which were listed on expedia ( receptionist said that it is not something they offer).

Room was clean however ants on floor in bathroom and on the floor in the main area of room

Breakfast was great, but the Caesar sallad at lunch was not Good. The chocken was Too dry. Overall the experience was very nice.

We enjoy it a lot!

Unfortunately, the dinner buffet gave me food poisoning, and the staff were unhelpful in trying to salvage the situation. I definitely do not recommend this hotel!

They don’t have body wash

greatt

Great Food and clean area.

Location, breakfast buffet

Good short stay

Staff: Mixed feelings really.. Upon arrival we did not really feel welcomed. We had a somewhat confusing explanation of the hotel, went through the normal Breakfast: Good selection, good coffee included in the price, the juices were extremely sugary, and needed to be watered up so we could drink them. The food was room temperature (eggs, sausages etc.) which I did not like, so I ended up using the microwave oven to warm up the food.

Requested a twin room, given a double, no option to change even though the hotel wasn’t full, reception staff talking in Spanish and quite rude, I won’t be returning .

There are two separate buildings that everyone can enter without any consent until reaching their room door, as there is a public pathway and staircase between the buildings. It would be better if access to the rooms and restaurant area were more controlled. In terms of service, it was a bit inconsistent. Sometimes the staff asked for the room number at the restaurant, but most of the time, no one asked anything. They didn’t replace both bathroom towels — only one was left in the room, and we had to request a second one. In general, the finishes are not great, and it’s noticeable that the hotel is quite old. Breakfast, however, was excellent — plenty of options and great service.

Had a fabulous time.one thing that would improve the service is to have a designated bar for cocktails.

We had a view over one of the pool on the 3rd floor. The rooms are in different buildings which we liked as restaurants were in several of them. Buffet food was good but particularly liked the street food area. Burgers, Italian and tapas. Our room did have a drains issue smell at times in room 1353. We put a wet towel over the shower waste and that stopped it.

Mycket bra servicepersonal. Jag vill rekommendera preferred-club, där vi fick en bra incheckning i lugn och ro + övriga förmåner. Mycket bra rum med havsutsikt och bra städning