Overall Ratings & Reviews SG Premium Resort

Overall our stay was great. The food took a little long to come out during dinner. After a long safari that can be a little inconvenient.

Great place

Attentive staff, good food, a small pleasant pool and clean rooms/public areas. A little out of the centre of Arusha but most things a short ride away.

Wifi not working. Hotel is not really that premium.

I stayed at the SG Premium Resort for three nights on business. The rooms were very nice and incredibly clean, and the staff were quite attentive. The restaurant hotel was one of the best I've experienced in East Africa, and they make a fantastic curry! I would highly recommend the hotel for anyone looking for a mid-range option. The only negative I can think of would be their lack of clear coordination services for airport shuttle, safari, etc. We managed to get by just fine without it, but it would be an excellent feature to add in the future!

Number of room fixtures not working, wifi and tv. Was moved rooms but quality of room was not the same as the original. Breakfast is ok without being spectacular

Nice hotel, although still being finished the work didn't affect my stay. Great size, clean room. Compared to other hotels I stayed at in Tanzania this was very nice and I would recommend.

Excellent service, nice rooms in art deco style and friendly personel.

SG premium resort is a nice hotel with modern interiors. The Staff is very keen and helpful and always fullfils your wishes. I recommend it to everyone.

Overall really satisfied. Awesome rooms, food ok, remote from restaurants.i recommend this hotel for a night on your way to safari or upon return.

The room was great. Very modern furnishings, luxurious beddings. I heard a knocking type noise the whole time I was there which was annoying. The breakfast had a lot to offer in terms of variety but the food was only fair. I'm sure the fresh omelets were great but I didn't try those. The coffee was good! And I had room service which was really good. Spaghetti Bolennaise was excellent. The staff was helpful. Overall it was a good stay except for the noise I kept hearing which the staff couldn't fix.

We stayed one night before going on safari, hotel nice room clean and comfortable, we ate the dinner and breakfast, food was excellent. We would stay again if passing through Ausha.

The hotel has great potential and I think the owners/managers have the best will in the world. This hotel reminded me strongly of the Tribe hotel in Nairobi but where the Tribe has a strong confident hand in their interior decor this has many wobbly bits, but with the best intent; quite hideous gigantic plastic looking made in China (not that everything from China is bad, far from it but there is a cheap ugly end to the market and whoever 'added bits' to the interior concept has captured this end of the market,). However everything else was great; had a few wobbly moments as we were driven through what appeared a down market shopping mall amid warnings from our taxi driver tht we had chosen a " poor' hotel. Retrospectively, it's clear the driver was working for another hotel and this was a strategy to put us off; our rooms were scrupulously clean, well-aired, the staff polite and helpful and breakfast was very good. In fact we arrived a few minutes after 10 when breakfast was over, yet they didn't hesitate to serve us. I recommend this hotel highly, although it's still in the process of bring completed, but someone needs to get hold of those hideous vases, buy some decent art and this hotel will rock!

Resort is surrounding by the chaos of Arusha, however is behind a gate and security. The front of the entrance to the resort is under construction that is not a good first impression, however I learned this would be the new Reception and lobby area. The rooms were very modern and clean; minimal amenities but wi-fi was not reliable.

Hotel still under finalisation but no problem about the construction. Only one minor point the alarm is beeping the whole night and you have to insist more than once to put it off, but it was done. Excellent hotel, and good food.

great room quality and bed, room barely finished - half the hotel is a building site but no noise to disturb sleep and friendly efficicient staff. Amazing quality and value for Arusha - paid more for worse in Nairobi.

We had one night here before our safari. We had a room in the new section which was very nice. Our room had no water and when we notified the front desk they offered to move us. We chose to stay in our room but were given a key to use another bathroom for showers. Breakfast was very good.

the room was very nice,ours had a giant bed,the meals were quite niceand reasonably priced specially fish with rice for 10000tzs,20 minutes walk or 5 dollar taxi ride to the centre of Arusha.Half the staff were friendly and polite,the other half weren't well mannered.however some staff were very helpful for instance,when the wifi stopped working properly(normal in Tanzania) one of the IT staff fixed quickly and come to our room to check the internet connection.On the other hand,We askedfor a wakeup call and taxi for the airport and neither were organised as promised .overall the hotel is being nicely renovated and we had comfortable stay before and after safari.

Clean modern hotel with wi-fi and nice big rooms and bathrooms. Excellent value for money.

We were amazed at the style and elegance of this affordable hotel. It was clean, quiet and full of lovely things to satisify the most discerning guest. Our room was fabulous, especially the hugh soaking tub and separate shower. Housekeeping kept our room spotless each day and the restuarant staff was so friendly, yet very professional. I appreciated the internet cafe and the more-than-expected breakfast buffet each morning. After having dinner in the restuarant on the first night, we decided not to try to find other places in which to eat; we dined there each night of our week's stay and were never disappointed. The food was excellent. Every staff member made every effort to insure that we were pleased and satisfied. When we come to Arusha again, we will not hesistate to return to the S-G Resort. I'd give it five stars in all areas.