Overall Ratings & Reviews Copal Tulum Hotel

Amazing property

This hotel was nice, inexpensive, staff really nice. Location you need to rent a car away from beach but walking distance to the strip. The restaurant in hotel great food.

Perfect zen place and very comfortable rooms, food and staff were very accomadating and knowledgeable, everyone helped with needs, excursions and taxi services.

I truly enjoyed my stay at Copal. The staff were very friendly and attentive. The atmosphere was quiet and relaxing. The pictures don’t do the hotel justice. It is an absolute slice of heaven!

Great staff, hotel was clean and quiet

Gracias

Excelente Piscina 25 m para nadar Servicio bueno y amigable Kid friendly

Good

Copal staff were very accommodating the roof top pool was a vibe. on site Restaurant food was good. Property looks just like the photos. I enjoyed my nice hot showers! Zama Market and 7/11 nearby for snacks, you need a bike or car. I will be back!

Beautiful hotel and amazing staff!

Great place!

Staff was great and rooms were very nice!

Beautiful hotel, anaxing staff. Wonderful room. The area is under construction to build in nto a resortcarea and needs work but tge hotel and local residents were anazing.

I travelled to Tulum as a solo female traveler. I felt very safe in at the property. It’s an easy 10 minute walk into town, the first time I did the walk a felt a little unsure but it’s safe during the day. At night I would not do this walk, definitely take a taxi The hotel was tranquil and beautiful. The food was excellent. I stayed in a room with the rooftop pool. I highly recommend this. Some ground level rooms have pools that face the walking paths which are not private and get little sun

This hotel is beautiful!!! We stayed in the one bedroom two floor with a pool. It was very quiet and private. Food was one of the best we ate during our stay from the restaurant serving lunch. We didn’t try the sushi place. The staff goes above and beyond. Maximus greeted us each morning with the nicest smile and recommended places to eat. After our stay, our rental’s battery died and we had to ask for help, 3 grounds/maintenace workers rushed in to help. I am so thankful for them! All around a very wonderful experience. Would stay here again!

We enjoyed our stay.

Our stay at Copal was great. Felt like an escape from reality. Friendly staff and convenient stores for basics and snacks around it. I’d definitely stay again. Thanks Copal

The hotel didn't meet expectations, pictures are better that actual hotel conditions, this property needs renovations and better customer service. Don't book rooms with "private pool", book cheapest room. Better choose any hotel chain, the service will be much better. Just consider it as a place where to stay, you will need to buy everything on top, so you will add a lot of mo

The staff was absolutely incredible, the hotel was gorgeous, I can't wait to go back!

Friendly staff. And beautiful place