Overall Ratings & Reviews Tru by Hilton Katy Houston West

Allot of activities

Muy moderno como y limpio recomendable

Not ce and clean

Everything was good. The breakfast wasn't great at all. Oatmeal was so thick and gluggy. Not much selection to choose from.

It was a great stay. Very clean updated hotel. Great breakfast.

It said thete was a bath tub however the faucet wad shower only. I choose the room because showeri ng was not an option for me prior to surgery next day.. very disappointed I had to fill the tub holding the shower head.

The staff were great and helpful. Room was clean and love the shower!! I was able to borrow the computer and print a few document (located in the lobby). The only small complain was the breakfast not available on early Sunday morning (before 7:00 am) - not a big deal but I saw many parents with their kids running out (I think they were on some kind of game/match).

Good for quick overnight stay. Would stay there again.

It looked like someone had peed all over the walls in the bathroom & little bugs were in the shower. Mentioned it to the worker at the front and she got flustered & complained how she was the only one working and no housekeeping, that she would let her manager know the next day (which we never heard a word from). Too many other options around than to settle and choose this location.

Satisfied

Great clean rooms friendly staff

Stay was great but there was some typeof noise outside that kept me up

The people at the front desk were amazing. Needed an extra blanket we got it asap. Needed cream for coffee bam they got it. Very nice people

This was a miserable stay. There was a wedding at the attached venue so the lobby was overtaken by unruly guests. I woke up and went to get coffee at 6:30am and found bodies and trash littering the lobby space and tables and chairs.

It was very clean and safe. We liked the way the property was well lit inside and out. I only wish there had been a coffee maker in my room.

Good

Good

Amazing place! Easy to find and very quiet location although near traffic. Extremely clean from the outside to the lobby and rooms. Free breakfast included is always a win and shout out to the front desk for being helpful + patient.

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The team is very welcoming and helpful, the room is comfortable. I just think the facility floors could be cleaner.