Michael
with Partner
4.0
/10
Reviewed 458 week(s) ago
Hotels.com verified review
we decided to spend 3 nights in this appartment. the dinner was so poor but the real problem, my wife got problem with the stomach (she ate something rotten). the staff don,t know the meaning of service, you can enter in the restaurant no one will say hello or welcome, if you ask for something you can wait to the next day. the room is uge but not usefull. the rooms is more than 70 sq-meter but the bedroom is to small that you are not able to pass to the other side of the bed. there is a uge kitchen that you are not allow to use. in the morning there are no water at all till 11:00 oclock. once the tell us is the problem in the all city, later we were told it was a damage only in the hotel. can you imagine to have breakfast without washing yourself or without coffe/tea. i can guess if the wash any food that was served in this morning. the wifi was on&off. the worst hotel i ever been. i talked with the front desk manager Ana Radenovic, about the problems we were facing- she agree that we will cancell the 2 nights & she will take care to get a refund.
i didn't receive after 18 days any refund & she ignored my 3 mails that were sent to her
so before you choose this poor hotel read carefully this review.
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