7.8
Pleasant
From 124 reviews
Cleanliness

8.2

Room Comfort

8.4

Service and Facilites

7.8

Traveler Reviews Chelsea Hotel

Number of reviews per page
20
40
Top reviews
Ella
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Enjoyed the location and helpfulness of staff.
Zunurain
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Every staff are wonderful, helpful and very kind. Excellent breakfast. Location is great . Spacious room with very good air-condition and a fan. I highly recommend this hotel
ghislain Didace
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

my stay at chelsea hotel was nice, but I lost my perfum in the room when I asked cleaners to clean my room.
Haroon
icon-Leisure
Leisure
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Unsafe
Greg
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Customer service needs to be improved
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Room was clean. Limited choice for breakfast but good for the price. Got charged for water at check out as hotel did not spicify what was/ not included as free. This spoilt the actual stay for us
Parveen
icon-Business
Business
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Need Wheat based Indian Chapati and pratha should be unlimited drinking water hardly one guest will drink max 2 ltr and rest is all good. specially Staff is nice.
THOMAS
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great experience, will be back.
Tale
icon-Business
Business
2.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Bad customer service and bad breakfast and the room is not clean and out side very noisy
Rushell
icon-Leisure
Leisure
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Was told by staff wasnt safe to go outside. Server was dismissive and rude
Gilbert
icon-Business
Business
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Great customer service.
Amanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

This hotel isn't the Hilton by any means but if you are looking for a safe, clean budget hotel this would be it. Didn't see any bugs (we've had issues in other tropical hotels) and the room was very clean!
Eva
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Bad wifi. Unsafe area for families. Smelly bathroom. Ok but not value for money. Should be cheaper
Zelalem
2.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

We had a terrible experience at this hotel. We were first checked into a room that hadn't been cleaned and were then moved to the adjacent room which happened to be right next to the elevator. The walls are thin and we could hear everything from the next room. The front desk agents who checked us in were less than courteous and had attitudes when we brought forth the deficincies. The laundry misplaced one of the four items we sent for washing and had an attitude when we asked them about the missing item. The bellwoman, doorwoman, housekeeing and lunchroom staff were courteous however we wouldn't recommend this hotel for future stays.
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Ousmahila
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Nice place, nice staff but the area around the hotel does not look too good. There are markets, low class restaurants and shops around the corner.
Enock
icon-Business
Business
6.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Close to several points of interest
Valerio
2.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Unprofessional management!
Tabrez
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Staff was friendly and helpful, food and location was good. Clean rooms
Aidan
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Good location. Friendly staff. Fast WiFi.
Richard
icon-Leisure
Leisure
8.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Ok
Number of reviews per page
20
40