Overall Ratings & Reviews Crowne Plaza RIYADH AL WAHA, an IHG Hotel

Very friendly staff, beautiful hotel

The whole hotel stunk of smoke, utterly disgusting. Even in the non-smoking rooms the air con blew out disgusting air, standard rooms look out to a wall. There should be a disclaimer if staying at this hotel. Good variety of food, but the hot food was cold which was a shame. Limited food options, couldn't have breakfast as it wasn't served until 7am and I left at 630 to work. Room service was the same, 45 mins for anything. At the coffee shop you couldn't get a drink until 12pm. There was a lot of issues with this hotel, would not recommend to anyone.

I didn’t like the all male housekeeping staff repeatedly ask if they could clean my room…..including one such request at 11 pm A bit disturbing

A friend recommended this Hotel and it was the best Hotel of my life after travelling all 5 continents in over 50 hotel this hotel exceeded our expectations, services are excellent, fast and effective, food is wonderful, the Hotel is beautiful and the staff also, we are going back in 10 days

Too many noise, there is wedding party i felt i was inside the party because the rooms are not isolated. Also bad behaviour from check out reception his name was Abdulaziz, I asked him just give me 30 minutes to collect my clothes he said I will charge you

Not clean and furniture is old

It's a very nice stay

Highly recommended. Friendly staff and clean rooms.

Very safe reasonable and clean

كانت من اجمل الاقامات على المستوى الشخصي ، فندق من اروع الفنادق

Very good location for exhibition centre. Staff all very friendly and helpful. Large comfortable room.

Great spot. Rooms are clean and setup well. Seemed to be very friendly and setup for kids. Massage, haircut, laundry and banks nearby (very close). Inviting restaurant on the 2nd floor.

located in a quiet area of town with walking distance to Convension Centre.

We stayed here for 7 nights. This hotel was just an okay stay. The rooms were nice, comfortable and clean. The food was really good. Unfortunately, the service was less than ordinary. We had face towels and a bath robe in our room the first night that they never replaced. We asked the front desk and they said they would return them…but asking 3 times a row, we just gave up and didn’t ask again. (By the way, they were never replaced.) We were never greeted once entering the hotel. Matter of fact, even going to the front desk asking for help seemed like a chore for the staff. In the lobby area, we had to ask for service as no one ever asked us what we needed. There was also a mix up with breakfast being included in our room. We were told it was sorted when we paid our bill. After looking at the itemized list, they did indeed charge us when they said they hadn’t. (This was sorted and returned to us but we were glad we double checked them.) We also paid for a city view and had a view of a wall…no city view in sight. (Picture attached of our ‘city view’) We are pretty ‘easy to please’ and we were really disappointed in our stay. Like I mentioned, the room was nice and comfortable…so if good service isn’t a big deal to you, then I recommend this hotel. However, we won’t be staying here again.

Staff very helpful , some noise from other residents but hotel can’t help that

The staff very very bad and they didn't clean 3 nights i don't know what the reason maybe the want the people ask to clean

Nice cozy hotel Excellent breakfast Easy Check in and out Spacious room Friendly staff

فندق بموقع مميز في العاصمة الرياض و قريب من كل الخدمات و قريب من مركز المعارض و لا يبعد وى ٢٥ دقيقة عن المطار الطاقم لطيف و متعاون اللوبي مميز يحتوي جلسات خارجية و داخلية

The place and the breakfast staff as well it was suit but they didnt bring extra bed

Staff need to be improved as well as the condition of the facility