Perfect stay

Staff extremely polite and professional

We had a lovely stay. Perfect location in the old town. Professional friendly staff and we were welcomed with cava and a personalised note for my husband's birthday. Our room was on the first floor and narrow (106). Because it was on the side of the building and very close to another, it was very dark. But the rooms are stylish, beautifully decorated and immaculate. We would recommend but upgrade to a larger room if possible

Beautiful property in perfect location. The staff are all wonderful with a special mention for Hugo who is incredibly approachable and helpful. The property is beautifully maintained, the design is very sympathetic with a lovely balance of luxury and comfort.

Excellent hotel, location, service and magnificent staff.

The bar at the restaurant made terrific drinks great suggestions will definitely go back the ladies in the breakfast area where really amazing and knowledgeable about what they were offering many thanks to Palacio valier

Excellent location, service and prperty.

No negatives. All good.

AC requires an upgrade, lighting in room could be more adaptive. We were upgraded to a junior suite, very elegant room however the bathroom was very small. Breakfast is frighteningly expensive and not worth the money ! Staff very courteous and helpful

This it’s for me the best place to stay , staff it’s great the hotel it’s great the palace it’s located in the heart of the old town you can walk anywhere. And again the staff the rooms the service it’s great !!

Great, comfy and modern property near many top attractions. Staff was wonderful and very accommodating. I would definitely return.

Amazing stay .... one of the best hotels I ever stayed in. We picked the Presidential Suite and it was fantastic. Great room, right in the centre of town with fantastic breakfast servced. Was the highlight of our recent Spain trip. Loved Valencia.

Exquisite!!! In every way

A very elegant stay. Great staff!

Incredible stay. Staff was amazing.

Excellent staff. Beautiful rooms. Great location. Tried to make our stay amazing. Unfortunately we had some issues with the AC that would turn off at night each night. After multiple tries they were able to fix it and it worked great during the day.

The check-in was smooth, and our suite was clean, gorgeous, and thoughtfully stocked with every amenity we could need. The staff were incredibly pleasant, accommodating, and helpful throughout our stay, even going above and beyond to secure reservations for us when we couldn’t manage to on our own. We were celebrating a birthday, and without any prompt, they surprised us with a cake delivered right to our room (a truly thoughtful gesture). When it came time to leave early, they even arranged to have our car brought around before regular hours. Every detail of our stay was handled with care, making the entire experience exceptional.

El hote es lindisimo super bien ubicado, la gente super amable y la comida BUENISIMA!! un hotel super recomendado!

Perfect location, beautiful building and excellent location. Delightful staff , can’t wait to return.

The Hotel Management was terrible. Attitude and demeanor was way off for a 5 star hotel.