Verified Traveler

9.7

/10

Reviewed 2 day(s) ago

During your stay at this hotel, you'll find the rooms comfortable and clean. Among the amenities, there's an indoor swimming pool for your enjoyment.

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F***a

9.4

/10

Reviewed 3 day(s) ago

The rooms are comfortable and clean. Booking is super easy and straightforward.

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F***a

10.0

/10

Reviewed 4 day(s) ago

Comfortable rooms, good prices, worth it. Very safe, and booking is easy too.

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O***a

6.3

/10

Reviewed 4 day(s) ago

The room was dark, noisy, stuffy, and uncomfortable.

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F***a

8.2

/10

Reviewed 5 day(s) ago

The room was comfortable, clean, and the AC was cool. It was worth it, and the service was excellent.

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Accommodation's Reply

06 Oct 2026

Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang

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A***A

8.8

/10

Reviewed 6 day(s) ago

Comfortable staycation here... the food is delicious.

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Accommodation's Reply

06 Oct 2026

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n***g

6.8

/10

Reviewed 1 week(s) ago

It's hot, the AC is broken, the water for the coffee is broken, and the phone is broken. There's no mini-fridge.

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Accommodation's Reply

06 Oct 2026

Dear Valued Guest, OPA Hotel Palembang extends its deepest respect and gratitude for your review and for choosing to stay at OPA Hotel Palembang. We apologize for any inconvenience you may have experienced during your stay. Your review is a valuable encouragement to our team in continuously improving our services. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang

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w***u

10.0

/10

Reviewed 2 week(s) ago

Very good, comfortable, delicious.

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1 people find it helpful

Accommodation's Reply

27 Sep 2026

Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang

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F***a

9.4

/10

Reviewed 3 week(s) ago

Comfortable, clean rooms, cool air conditioning, and a reasonable price. Booking was quick, too.

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Accommodation's Reply

22 Sep 2026

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Fatah i.

Staycation

10.0

/10

Reviewed 4 week(s) ago

The staff is friendly, the place is clean.

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Accommodation's Reply

10 Sep 2026

Dear Ms./Mrs. Fatha I., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving for the best possible service. We look forward to welcoming you back on your next stay. The Management, OPA Hotel Palembang

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F***a

8.5

/10

Reviewed 5 week(s) ago

Comfortable, clean room, cold AC, good price, pretty good service.

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Accommodation's Reply

05 Sep 2026

Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang

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F***a

10.0

/10

Reviewed 5 week(s) ago

Comfortable, clean room, cold AC, good price, pretty good service.

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Accommodation's Reply

05 Sep 2026

Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang

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F***a

9.4

/10

Reviewed 5 week(s) ago

Comfortable, clean room, cold AC, good price, pretty good service.

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Accommodation's Reply

05 Sep 2026

Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang

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m yunus p.

10.0

/10

Reviewed 5 week(s) ago

All the hotel staff provided excellent service. The room was absolutely fantastic. OPA Hotel is the best. 👍

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Accommodation's Reply

05 Sep 2026

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P***n

Transit

6.5

/10

Reviewed 6 week(s) ago

The menu lacked variety, and the chicken porridge tasted awful. The coffee was as weak as tea. The restrooms didn't match the documentation in the app.

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2 people find it helpful

Accommodation's Reply

28 Aug 2026

Dear Valued Guest, OPA Hotel Palembang extends its deepest respect and gratitude for your review and for choosing to stay with us. We apologize for any inconvenience you may have experienced. Your review is a great encouragement to our team, and we strive to continue providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang

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S***e

8.1

/10

Reviewed 7 week(s) ago

The room was fairly clean, but the AC wasn't cold. The area outside the room (the hallways) smelled strongly of cigarette smoke and was suffocating. The small swimming pool had very dirty water. 🥲 The food wasn't very varied and the taste wasn't quite right.

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1 people find it helpful

Accommodation's Reply

21 Aug 2026

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Yogi I. S.

Staycation

6.5

/10

Reviewed 8 week(s) ago

Please refill the available drinking water, because yesterday I found a water tank that was open and the water level had decreased.

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1 people find it helpful

Accommodation's Reply

18 Aug 2026

Dear Mr./Ms. Yogi I.S., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for your trust in staying at OPA Hotel Palembang. We apologize for any inconvenience caused. Your review motivates our team to continue striving for the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang

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R***y

6.8

/10

Reviewed 9 week(s) ago

The staff was friendly, although check-in took a while, but it was okay. The room was less than clean. Upon entering, the spray was dirty (wet), and the room was somewhat lacking in cleanliness. I found two cockroaches in the room.

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Accommodation's Reply

12 Aug 2026

Dear Valued Guest, OPA Hotel Palembang extends its deepest respect and gratitude for your review and for choosing to stay at OPA Hotel Palembang. Your rating and feedback are a great encouragement to our team in providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang

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I***n

9.3

/10

Reviewed 10 week(s) ago

The staff wasn't friendly at all. The rooms were okay, nice, comfortable, and kid-friendly. But the food was a no-brainer. The side dish was sardines, huh?

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Accommodation's Reply

29 Jul 2026

Dear Valued Guest, OPA Hotel Palembang extends its deepest respect and gratitude for your review and for choosing to stay at OPA Hotel Palembang. Your review is a great encouragement to our team, and we strive to provide the best possible service. We look forward to welcoming you back again in the future. Sincerely, The Management, OPA Hotel Palembang

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Alfariz S.

8.5

/10

Reviewed 11 week(s) ago

Friendly, clean, comfortable. I highly recommend it.

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Accommodation's Reply

27 Jul 2026

Dear Mr./Ms. Alfariz S., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving for the best possible service. We look forward to welcoming you back on your next stay. The Management, OPA Hotel Palembang

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Opa Hotel Palembang

Overall Ratings & Reviews Opa Hotel Palembang

8.5

8.4

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Traveler Reviews Opa Hotel Palembang