Opa Hotel Palembang

Explore Opa Hotel Palembang
8.5
Very Good
From 1,668 reviews
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Cleanliness

8.5

Room Comfort

8.4

Meal

8.4

Location

8.5

Service and Facilites

8.4

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Staff Friendliness (68)
Bedroom (67)
Ambiance (64)
Bathroom (58)
Hotel Area (50)
Distance to City Center (48)
Accessibility (47)
Surroundings (45)
Taste (45)
Family Friendly (43)
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Traveler Reviews Opa Hotel Palembang

Number of reviews per page
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40
Customer reviews
F***a
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9.4
/10
Reviewed 2 day(s) ago
Good price, comfortable, clean rooms. It's worth staying here. Booking is cheap and easy.
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Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Rahmat K.
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Business
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10.0
/10
Reviewed 3 day(s) ago
The hotel staff was very friendly. The rooms and toilets were sparkling clean.
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Accommodation's Reply
10 Jul 2026
Dear Mr./Mrs. Rahmat, Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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I***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
It was fun, but there was a little complaint when we stayed there while it was being renovated, it was a bit disturbing.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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S***i
icon-Transit
Transit
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5.8
/10
Reviewed 1 week(s) ago
It's noisy at 4 a.m. I've contacted customer service, but nothing has changed. It's completely uncomfortable. If you need a break, it's best not to stay here.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review. We apologize for the inconvenience you experienced due to the noise in the morning. We are saddened that your report could not provide a satisfactory solution. This feedback is a matter of concern for our management. We will evaluate our complaint handling process and take necessary steps to prevent such incidents from happening again. We sincerely hope to have the opportunity to welcome you back again and provide you with an even more comfortable stay, maintaining the high standards of service at OPA Hotel Palembang. Sincerely, The Management Team, OPA Hotel Palembang
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Dedi F.
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Business
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8.5
/10
Reviewed 2 week(s) ago
The hotel is very nice, comfortable, clean, and has complete facilities.
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Accommodation's Reply
25 Jun 2026
Dear Mr. Dedee F, Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing OPA Hotel Palembang for your stay. We are delighted to hear that you were satisfied with our rooms, service, and facilities. Your review motivates our team to continue striving for the best possible service. We look forward to welcoming you back on your next stay. The Management, OPA Hotel Palembang
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A***h
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
Friendly service, affordable prices, and a friendly receptionist. Recommended: There's a swimming pool. Thank you, Grandpa.
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Accommodation's Reply
27 Jun 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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i***a
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
Everything is okay, only the room is not soundproof enough.
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2 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Verified Traveler
icon-origin-TRAVELOKA
7.1
/10
Reviewed 3 week(s) ago
The room's AC wasn't cold, the shower water was small, and the soap didn't come out when pressed. The phone rang but wasn't answered. One used hotel slipper was provided. Hopefully, there will be improvements in the future.
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3 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Thank you very much for taking the time to provide us with your valuable feedback. We sincerely apologize for any inconvenience you experienced during your stay. In particular, we are especially sorry about the issues you mentioned: malfunctioning air conditioning, insufficient water pressure in the bathroom, a broken soap dispenser, weak in-room phone signal, and the lack of slippers. Your valuable feedback is very important to us, and we have forwarded it to the relevant departments for immediate review and action to prevent such issues from recurring. We hope your next stay at Palembang Hotel will be even more pleasant. Thank you again, The Palembang Hotel Management Team
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R***a
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
Great as expected, comfortable new hotel, satisfying service.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Thank you so much for your review and your trust in OPA Hotel Palembang 😊 We are delighted to know that your stay met your expectations. Hotel comfort and satisfactory service are our top priorities for all our guests. Such positive feedback is a great encouragement to our entire team to provide the best service and create memorable stay experiences. We hope to welcome you back to OPA Hotel Palembang again for an even more memorable experience. Sincerely, OPA Hotel Palembang
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Tika
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Staycation
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8.5
/10
Reviewed 4 week(s) ago
300rband hotel but complete with a pool
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Accommodation's Reply
15 Jun 2026
Dear Ms. Tika, Thank you so much for your review and trust in Opa Palembang Hotel. 😊 We are delighted to know that your stay met your expectations. The comfort and satisfaction of our guests are truly our top priority. Positive feedback like this motivates our entire staff to continue providing the best service and creating pleasant stay experiences. We look forward to welcoming you back to Opa Palembang Hotel for another memorable experience. Sincerely, Opa Palembang Hotel.
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F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Comfortable rooms, fast hotel process, good price, and worth it.
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1 people find it helpful
Accommodation's Reply
11 Jun 2026
Dear Gentlemen/Ladies, Thank you for your excellent review and rating of OPA Hotel Palembang. We are delighted to know that you enjoyed your stay with us. Guest satisfaction is the greatest motivation for our entire team to continuously provide friendly, comfortable, and memorable service. We hope to welcome you back to OPA Hotel Palembang on your next visit. Sincerely, The Management Team, OPA Hotel Palembang
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F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Comfortable rooms, cheap prices, affordable, and fast booking.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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M***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Thanks for moving to another room due to the inconvenience of the previous room. We've also upgraded our room. 🙏🏼
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Not soundproof and noisy DJ every night, but okay for this price.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Dwi F. F.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Thank God, the front office manager, Mr. Alan, provided friendly, kind, and responsive service. The room was comfortable and clean. The front office, reception, restaurant, and housekeeping teams were friendly. May the OPA Hotel Palembang business continue to be successful and blessed. Continue serving customers wholeheartedly and with a smile. Thank you.
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2 people find it helpful
Accommodation's Reply
20 May 2026
Dear Mr./Ms. Dwee F.F., Sincerely yours, from OPA Hotel Palembang. Thank you for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
I was initially given a room with a water leak, and was told about it and immediately replaced. However, I was given a room with a broken key card, and I had to call the staff repeatedly to get in. However, the staff responded quickly and opened the room. Thank you to the staff who had to go back and forth to open the room. 🙏
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Accommodation's Reply
18 May 2026
Dear Guests, This is OPA Hotel Palembang. Thank you very much for staying with us. We are especially grateful for your detailed and positive review. We are delighted to hear that you were satisfied with the front desk and restaurant service, the quality of the food, the smart TV, the pool, sauna, and fitness center facilities. We also appreciate your satisfaction with the guest rooms, air conditioning, shower facilities, and Wi-Fi. Thank you for your understanding regarding the use of the barcode scanner. Your valuable feedback is invaluable in helping us to provide an even more comfortable stay for our guests. We look forward to welcoming you back to Palembang. Thank you again for choosing OPA Hotel Palembang. Sincerely, OPA Hotel Palembang
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rara
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Everything is ok and it's scary if you park in the back, it makes you nervous
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Accommodation's Reply
16 May 2026
Dear Ms./Mrs. Rara, Sincerely, OPA Hotel Palembang. Thank you for your review and for choosing OPA Hotel Palembang for your stay. We are delighted to hear that you were satisfied with our rooms, service, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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MUHAMMAD P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is very comfortable, the food is delicious.
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Accommodation's Reply
11 May 2026
Dear Mr./Mrs. Muhammad P, Sincerely, OPA Hotel Palembang. Thank you for your review and for choosing OPA Hotel Palembang for your stay. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back for your next stay. The Management, OPA Hotel Palembang
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F***N
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Comfortable, lots of food around.
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1 people find it helpful
Accommodation's Reply
10 May 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review motivates our team to continue striving to provide the best possible service. We look forward to welcoming you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Business trip, recommendations
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Sincerely, OPA Hotel Palembang would like to express our gratitude for your review and for choosing to stay at OPA Hotel Palembang. We are delighted to hear that you were satisfied with our rooms, services, and facilities. Your review is an encouragement to our team to continue providing the best possible service. We hope to welcome you back on your next stay. Sincerely, The Management, OPA Hotel Palembang
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Number of reviews per page
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