8.8
Very Good
From 5,759 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

9.0

Service and Facilites

9.0

People often mention about Kontena Hotel
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Staff Friendliness (292)
Ambiance (276)
Family Friendly (270)
Hotel Area (266)
Distance to City Center (259)
Accessibility (257)
Bedroom (250)
Bathroom (225)
Surroundings (216)
Check-in/out Time (209)
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Traveler Reviews Kontena Hotel

Number of reviews per page
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40
Customer reviews
F***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
Clean and comfortable. The staff is also quick and friendly, and the security guards are also friendly. Absolutely the best.
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1 people find it helpful
Accommodation's Reply
10 Jun 2026
Your response: Dear Mr./Ms. F*y, Thank you for your positive review. We are delighted to hear that you were satisfied with the services and facilities at Hotel Contena. Guest satisfaction is our top priority, and we will pass on this thank you to our entire team as an inspiration to continue providing the best service. We hope you will return to Hotel Contena again. Sincerely, The Contena Hotel Management
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel is family friendly, the rooms are clean and comfortable, there are lots of games, and the staff are also friendly.
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Accommodation's Reply
10 Jun 2026
Dear Ms. H*a, Thank you for your positive review. We are delighted to hear that you were satisfied with the services and facilities at Kontena Hotel. Guest satisfaction is our top priority, and we will pass on this compliment to our entire team as a driving force to continue providing the best service. We hope you will return to Kontena Hotel again. Sincerely, The Kontena Hotel Management
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Ossie A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
2 nights in a container was memorable! It's close to everywhere and the hotel ambiance is really cool.
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Accommodation's Reply
11 Jun 2026
Dear Ms./Mrs. Aussie, Thank you for your review and positive rating. We are delighted to know that you enjoyed your stay at our hotel. Guest satisfaction is our top priority, and your compliments motivate our entire team to continue striving to provide the best service. We hope to welcome you back for your next stay. Sincerely, The Contena Hotel Management Team
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel is comfortable, but the breakfast is not very varied.
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Accommodation's Reply
11 Jun 2026
Dear Ms./Mrs. I*a, Thank you for taking the time to write a review. We apologize if your stay did not meet your expectations. We greatly appreciate any feedback and comments you have provided, which we will use to evaluate and improve the quality of our services and facilities. We hope to welcome you back again and provide you with a better stay experience in the future. Sincerely, The Contena Hotel Management Team
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Retno P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Suitable for family trips, complete facilities, delicious food.
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Accommodation's Reply
11 Jun 2026
Dear Mr./Mr./Ms. Retno, Thank you for your positive review and rating. We are delighted to know that you enjoyed your stay at our hotel. Guest satisfaction is our top priority, and your compliments motivate our entire team to continue striving to provide the best service. We hope to welcome you back again on your next stay. Sincerely, The Contena Hotel Management Team
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R***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
The glasses in the restaurant weren't clear. When I smelled them, they smelled unpleasant, probably because they were still wet and had been stacked again.
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Accommodation's Reply
27 May 2026
Dear Ms./Mrs. Ra, Thank you for your review and feedback. We apologize if anything unpleasant occurred during your stay. This feedback is very important to us, and we will use it to improve the quality of our service and guest comfort in the future. We hope you will give us the opportunity to provide you with a better stay experience on your next visit. Sincerely, The Contena Hotel Management Team
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Rivaldi B. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The vibe is Japanese and aesthetic. The service is friendly, and the rooms are cute, though the windows are a bit spotty, but that's not a big deal. The facilities are comprehensive, from a swimming pool to a children's playground. Perfect for a family staycation. Highly recommended.
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Accommodation's Reply
31 May 2026
Dear Ms./Mrs. Rivaldee B.H., Thank you for your positive review. We are delighted to hear that you were satisfied with the services and facilities at Hotel Contena. Guest satisfaction is our top priority, and we will pass on your compliments to our entire team as a driving force to continue providing the best service. We hope you will return to stay at Hotel Contena again. Sincerely, The Contena Hotel Management
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's very kid-friendly, the mattresses are at the bottom so you don't have to worry about your little ones falling. There's a swimming pool and playground, and the breakfast is varied and delicious.
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Accommodation's Reply
19 May 2026
Dear Mr./Ms. R*i, Thank you for your positive review. We are delighted to hear that you were satisfied with the services and facilities at Hotel Contena. Guest satisfaction is our top priority, and we will pass on your compliments to our entire team as a driving force to continue providing the best service. We hope you will return to Hotel Contena again. Sincerely, The Contena Hotel Management
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel service is great, the staff are all friendly. It's the best, definitely worth it.
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2 people find it helpful
Accommodation's Reply
16 May 2026
Dear Mr./Ms. D*a, Thank you for taking the time to write a review about your stay at Kontena Hotel. We greatly appreciate your feedback and comments. This review encourages us to further improve the quality of our services and facilities to provide the best possible experience for all our guests. We hope to welcome you back to Kontena Hotel again in the future. Sincerely, The Management Team, Kontena Hotel
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gina r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Every time I go to Malang, I always stay here. The rooms are kid-friendly, with no mattresses at the bottom, so it's safe for those with babies/toddlers, and they won't have to worry about their kids falling out while sleeping, hehe. The menu is all delicious and complete, and if you want noodles, you can have them. There's a noodle corner complete with condiments. The location is also strategic, so it's close to everywhere.
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Accommodation's Reply
12 May 2026
Dear Gina R., Thank you for taking the time to write a review about your stay at Contena Hotel. We greatly appreciate your feedback and comments. This review encourages us to further improve the quality of our services and facilities to provide the best possible experience for all our guests. We hope to welcome you back to Contena Hotel again in the future. Sincerely, The Contena Hotel Management
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Dedi I.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff is very friendly, the food is delicious, and the service is good, suitable for families with small children, there is a playground and swimming pool, very fun.
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Accommodation's Reply
12 May 2026
Dear Mr./Ms. Dedie I, Thank you for taking the time to write a review about your stay at Contena Hotel. We greatly appreciate your feedback and suggestions. This review encourages us to further improve the quality of our services and facilities to provide the best possible experience for all our guests. We hope to welcome you back to Contena Hotel again in the future. Sincerely, The Contena Hotel Management
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CHRISNANI A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is comfortable... Clean... Aesthetic... The food is also delicious... The staff are friendly
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2 people find it helpful
Accommodation's Reply
12 May 2026
Dear Ms. Krisnani A., Thank you for taking the time to write a review about your stay at Contena Hotel. We greatly appreciate your feedback. This review encourages us to further improve the quality of our services and facilities to provide the best possible experience for all our guests. We hope to welcome you back to Contena Hotel again in the future. Sincerely, The Contena Hotel Management
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Indriastuti B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly and informative. The rooms are clean, the atmosphere is comfortable, and it's also kid-friendly. It's perfect for a family vacation. There are plenty of activities to explore. There's a table tennis room and kids' activities like making milkshakes, etc. This is our third visit. The kids keep asking for the containers.
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1 people find it helpful
Accommodation's Reply
12 May 2026
Dear Mr. Indriastuti B., Thank you for taking the time to write a review about your stay at Hotel Contena. We greatly appreciate your feedback. This review encourages us to further improve the quality of our services and facilities to provide the best possible experience for all our guests. We hope to welcome you back to Hotel Contena again in the future. Sincerely, The Management Team, Hotel Contena
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H***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Okay, it's pretty fun here...
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Accommodation's Reply
05 May 2026
Dear Mr. H*n, Thank you for taking the time to write a review about your stay at Kontena Hotel. We greatly appreciate your feedback and comments. This review encourages us to further improve the quality of our services and facilities to provide the best possible experience for all our guests. We hope to welcome you back to Kontena Hotel again in the future. Sincerely, The Management Team, Kontena Hotel
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v***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's very comfortable, the food is delicious, and the service is very friendly. The staff also responds quickly to WhatsApp messages. I'll definitely be back.
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Accommodation's Reply
05 May 2026
Dear Mr./Ms. v*a, Thank you for your positive review. We are delighted to hear that you were satisfied with the services and facilities at Hotel Contena. Guest satisfaction is our top priority, and we will pass on this thank you to our entire team as a driving force for us to continue providing the best service. We hope you will return to Hotel Contena again. Sincerely, The Contena Hotel Management
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H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
the place is comfortable and quiet,
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2 people find it helpful
Accommodation's Reply
25 Apr 2026
Dear Mr. H*n, Thank you for taking the time to write a review about your stay at Kontena Hotel. We greatly appreciate your feedback and comments. This review encourages us to further improve the quality of our services and facilities to provide the best possible experience for all our guests. We hope to welcome you back to Kontena Hotel again in the future. Sincerely, The Management Team, Kontena Hotel
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e***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Strategic location, comfortable and clean rooms, spacious and clean pool, breakfast in my opinion, some are delicious, some are so-so but there are quite a lot of varieties and the playground is basic, slides and ball pools but quite spacious, the service is 10/10, highly recommended especially if you are staying with toddlers.
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Accommodation's Reply
23 Apr 2026
Dear Mr./Ms. e*g, Thank you for your positive review. We are delighted to hear that you were satisfied with the services and facilities at Hotel Contena. Guest satisfaction is our top priority, and we will pass on this compliment to our entire team as a driving force to continue providing the best service. We hope you will return to Hotel Contena again. Sincerely, The Contena Hotel Management
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erika n.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
It's so cool, it's so addictive to stay here..it's going to be my favorite place to stay when I go to Batu 😊😊🤗🤗🤗
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Accommodation's Reply
23 Apr 2026
Dear Ms./Mrs. Erika N., Thank you for taking the time to write a review about your stay at Contena Hotel. We greatly appreciate your feedback and comments. This review encourages us to further improve the quality of our services and facilities to provide the best possible experience for all our guests. We hope to welcome you back to Contena Hotel again in the future. Sincerely, The Contena Hotel Management
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m***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Kids friendly hotel (swimming pool and playground), suitable for my small family
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Accommodation's Reply
23 Apr 2026
Dear Mr./Ms. m*d, Thank you for taking the time to write a review about your stay at the Contena Hotel. We greatly appreciate your feedback and comments. This review encourages us to further improve the quality of our services and facilities to provide the best possible experience for all our guests. We hope to welcome you back to the Contena Hotel again in the future. Sincerely, The Contena Hotel Management
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okta n. p. f.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It's been 2 times and I'm still satisfied with staying at Kontena, next time next year
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Accommodation's Reply
23 Apr 2026
Dear Ms. Octa N.P.F., Thank you for taking the time to write a review about your stay at the Contena Hotel. We greatly appreciate your feedback and comments. This review encourages us to further improve the quality of our services and facilities to provide the best possible experience for all our guests. We hope to welcome you back to the Contena Hotel again in the future. Sincerely, The Contena Hotel Management
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Number of reviews per page
20
40