Overall Ratings & Reviews OYO 2551 Mango Residence

No recommended, just not.

Last night I paid via the Traveloka Site. But when the hotel arrived, it turned out that the room was full, and my money was not returned, the hotel offered a fan-only room.

It used to be good, there was a TV and the sheets were oyo-style. now the sheets are dirty, the towels are damp like used ones and there is no TV.

Water is not alive.

The hotel maintenance is very lacking, the broken room air conditioner has been informed to the owner asking for service but the owner is not willing, offers to change rooms, but the rooms offered are inadequate with the condition of the door where the bathroom is broken and not installed.

We stay two nights, the first night water is limited, the second night the towels do not get immediately, and water up to 3 times we inform you that there is no water, if cleanliness is okay.

Ac is very hot, water is difficult, cleanliness is lacking, photos and reality are very different.

Clean, friendly receptionist, top!

For facilities that are in accordance with the price, only the service staff need to be improved, I am the boss of 2 rooms. Check-in, all are not ready to be still in a mess, Nightly water use is dead. Early in the morning want to check-out the receptionist was not even forced to go back again later take an identification card.

The cottage is very comfortable and clean

Overall it was happy for me to stay this place. But, actually I feel give feedback to to owner. I hope this place more good than now. Please connect tv cable, put hanger in the bedroom and toilet. And the last make a qiblat direction in the room. Thanks

There are rooms but upon check-in the rooms are full.

Satisfied, reasonable with price and facilities. Great👍