Overall Ratings & Reviews Polo Santa Monica

We Chan

A great [low cost] choice for a short stay for one or a couple.

Staff were very kind

The hotel wasn’t close to the city center rather in a residential area, hence more quiet. The room was clean, bed comfortable. The only negative I can see is a tub in the middle of the room. It was weird.

They had no hot water

This was a nice property, especially for the price. Nice area of the city and easy to get a taxi to the city center. Expedia says airport shuttle is included but just know it is not free, but is inexpensive (30sols or about 10us dollars). The staff were very helpful in getting the taxi set up how we.

Used as a layover between travel. A bit souless but good value for money

The property needs Update in the rooms

Really enjoyed the stay here. Staff were great, comfortable beds, safe area with lots of restaurants in walking distance. Only a short cab to the main plaza. They stored our bags for the 4 day trek we did and everything was safe, including my friends insulin which they kept in the fridge for us. A little noise because of the airport being so close.

We really enjoyed our stay here. The staff were great and it was in a nice area. We stored our bags here while we did a 4 day trek as well and they took good care of our things including my friends insulin which they kept in the fridge for us. Comfortable beds, good breakfast, walking to lots of restaurant options. A little bit of noise because of its closeness to the airport.

They really poison me using formic cid and other toxic chemicals (smell like sulfur).

Significant language barrier. Managed to communicate by translating using chat GP. Major issues - cold room, no working heater - non functional shower and no hot water. Got moved to a new room which also did not have a heater. I asked for drinking water and I was told the hotel does not provide water. I have to buy it from the restaurant. Something so basic. This was very disappointing, like would I be expected to but water in the middle of the night? It was also a nightmare just trying to ask for a cup to use in the room. They run this poorly I would not recommend this.

Best hot shower in Cusco! No breakfast third day other than bread since we slept in! Really hard pillows!

Very basic accommodation, perfect for stopping over for one night en route to Machu Picchu. Don’t expect any luxuries, but for the price it’s very fair and suitable.!

It was nice and modern and some floors still being. Built. Quite a long way from the old town bit Ubers are so cheap it was not a problem. Felt safe at all times

Room with hot-tub. Great breakfast. Convenient locations to all activities enjoyed around the hotel. Nice place to stay overnight.

Very nice place, breakfast could be better and have more options (scrambled eggs ) orange juice…….

Lovely hotel near the airport. Friendly staff. Garage parking. Large room with 2 beds. Good breakfast.

The property was situated in a nice quiet area, a bit out from the center but was good. What i did not like was people who did not care about making noise all hours of the night. I know its not yoyr fault but,you can ask the customers to respect others in the hotel and not to make noise.

Friendly staff, good service, nice and clean and quiet.