W***u

Business

8.5

/10

Reviewed 16 hour(s) ago

The room is spacious, with two bedrooms each with their own bathrooms, a living room, a pantry, and ocean views. The lobby is nice, with a direct ocean view. Overall, it's good.

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Hl

Hadi l.

9.7

/10

Reviewed 19 hour(s) ago

Very friendly, the best

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R***y

8.1

/10

Reviewed 3 day(s) ago

the AC in the main room isn't cold

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Verified Traveler

Staycation

10.0

/10

Reviewed 4 day(s) ago

Friendly staff, okay room, okay view, okay facilities.

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Accommodation's Reply

18 Nov 2025

Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager

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TJ

Taor J. N.

Business

9.0

/10

Reviewed 5 day(s) ago

The room is large, well-lit, and has plates, spoons, a sink, and a refrigerator. Breakfast is mediocre.

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Accommodation's Reply

18 Nov 2025

Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager

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AO

ArBian O.

Business

10.0

/10

Reviewed 3 week(s) ago

Clean rooms, good food, central location, Netflix available, everything is comfortable.

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Accommodation's Reply

03 Nov 2025

Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager

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T***s

Leisure

9.4

/10

Reviewed 4 week(s) ago

This hotel is excellent and very satisfying for a family stay. Highly recommended 🙏🫰

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Accommodation's Reply

02 Nov 2025

Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager

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d***i

Staycation

10.0

/10

Reviewed 4 week(s) ago

The place is nice and highly recommended for families.

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1 people find it helpful

Accommodation's Reply

27 Oct 2025

Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager

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MASAGUS M. I. H.

Business

10.0

/10

Reviewed 4 week(s) ago

The room is clean, comfortable, the bathroom is clean, suitable for family vacations 🙏🏻

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Accommodation's Reply

27 Oct 2025

Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager

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D***I

Leisure

8.5

/10

Reviewed 4 week(s) ago

friendly staff, clean rooms, just a bit difficult to find parking on weekends

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Accommodation's Reply

23 Oct 2025

Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager

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U***8

Transit

9.1

/10

Reviewed 5 week(s) ago

Friendly staff when welcoming you at check-in and check-out times, room cleanliness and cooking utensils are clean and ready to use.

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Accommodation's Reply

16 Oct 2025

Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager

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T***r

Business

8.1

/10

Reviewed 6 week(s) ago

The rooms and facilities are quite good and complete. But this is still an older hotel, so it's not well maintained.

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1 people find it helpful

Accommodation's Reply

16 Oct 2025

Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager

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R***o

8.8

/10

Reviewed 6 week(s) ago

Hopefully the check-in and check-out processes will be improved.

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Accommodation's Reply

14 Oct 2025

Thank you for staying at Golden Tulip Suites Balikpapan and sharing your feedback with us. We sincerely apologize if our facilities and services did not meet your expectations. We will review our check-in and check-out procedures, both through our systems and our staff. We hope this does not affect your confidence in staying with us next time. Thank you. General Manager Olivia Paralongan

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Verified Traveler

Leisure

6.8

/10

Reviewed 6 week(s) ago

Positive: Strategic location, beautiful ocean and pool views, varied breakfast options, friendly security guards Negative: Rooms smell of cigarettes, toilet flush button not working/broken, rooms not soundproof, very disturbed by other guests screaming while sleeping, hopefully this can be improved in the future, thank you

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Accommodation's Reply

09 Oct 2025

Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We apologize if our facilities and service were less than satisfactory. We hope this does not diminish your confidence in choosing our hotel again on your next visit. Best regards, Olivia Palalongan, General Manager

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Budi P.

Staycation

10.0

/10

Reviewed 6 week(s) ago

Quite a fun weekend for the little ones.

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Accommodation's Reply

09 Oct 2025

Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager

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Verified Traveler

9.3

/10

Reviewed 9 week(s) ago

Often stay at the Golden Tulip hotel, the kids love the sea view.

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Accommodation's Reply

22 Sep 2025

Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager

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tn

tanri n. a.

Staycation

10.0

/10

Reviewed 11 week(s) ago

Very good facilities, friendly service, highly recommended for family vacations, great access to the city center.

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Accommodation's Reply

11 Sep 2025

Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager

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D***a

9.6

/10

Reviewed 11 week(s) ago

The place is nice, clean, and the facilities are really good😍 The staff at the reception are friendly, but the security guard is not friendly, more like a bit fierce, he doesn't give directions to us who are staying there for the first time, so we don't know much, maybe the security guard can be directed again

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Accommodation's Reply

03 Sep 2025

Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We apologize if our facilities and service were less than satisfactory. We hope this does not diminish your confidence in returning to our hotel on your next visit. Best regards, Olivia Palalongan, General Manager

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B***q

Business

9.4

/10

Reviewed 13 week(s) ago

The hotel is nice, the food is delicious, but the service needs to be increased. Because when I checked in, I brought my own luggage.

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Accommodation's Reply

21 Aug 2025

Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We apologize if our facilities and service were less than satisfactory. We hope this does not diminish your confidence in returning to our hotel on your next visit. Best regards, Olivia Palalongan, General Manager

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Fifiet A.

Leisure

9.4

/10

Reviewed 14 week(s) ago

I initially tried staying here last July, was satisfied, and this month I stayed here again... everything was great 👍👍

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+5

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Accommodation's Reply

21 Aug 2025

Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager

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Golden Tulip Balikpapan Hotel and Suites

Overall Ratings & Reviews Golden Tulip Balikpapan Hotel and Suites

8.3

8.4

8.3

8.6

8.2

Traveler Reviews Golden Tulip Balikpapan Hotel and Suites

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