7.8
Pleasant
From 136 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.8

Location

8.3

Service and Facilites

7.9

People often mention about OYO 2771 D'soetta
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Distance to City Center (2)
Surroundings (2)
Staff Friendliness (2)
Room Space (2)
Bedroom (2)
Bathroom (2)
Accessibility (1)
Wifi (1)
Check-in/out Time (1)
Ambiance (1)
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Traveler Reviews OYO 2771 D'soetta

Number of reviews per page
20
40
Customer reviews
Fernanda
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5.0
/10
Reviewed 27 week(s) ago
Noobs, noobs, noobs, noobs, noobs
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R***u
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Business
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8.5
/10
Reviewed 34 week(s) ago
Clean and simple rooms, suitable for business or short stays. The distance between the hotel and Blimbing Malang station is not far and easy to reach by online motorcycle taxis.
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3 people find it helpful
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panca a. s. d.
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Transit
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8.2
/10
Reviewed 34 week(s) ago
The hotel is ok for the location. Cleanliness may need to be improved because the success of the hotel lies in the friendliness of the staff and the cleanliness of the room. Unfortunately, the cleanliness of the bathroom in D Soetta is very lacking. Needs to be improved to increase occupancy.
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3 people find it helpful
Paultje
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5.6
/10
Reviewed 66 week(s) ago
Ada tambahan uang 15 ribu alasan untuk PPN, padahal kita sudah bayar lewat traveoka, ada pungli nggak jelas pada customer.
11 people find it helpful
Khanif F.
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6.0
/10
Reviewed 78 week(s) ago
Sorry, this is very disappointing. Doesn't match the picture. Entering the room was very smelly. Hole doormat. Towels are worn out. The AC leaked, water dripped on the mattress. Even though the lobby is nice, clean, the rooms are not. Please pay more attention to maintenance. Thank You.
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4 people find it helpful
Elies D. A. P.
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5.4
/10
Reviewed 86 week(s) ago
It could get to the point where I was told to pay 20% of the price I booked. Frontliner staff is not friendly.
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3 people find it helpful
Restu R. B.
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9.1
/10
Reviewed 106 week(s) ago
Letaknya strategis, enak kemana-mana, minimarket 24 jam dan resto makan banyak.
2 people find it helpful
Yusak F.
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8.6
/10
Reviewed 114 week(s) ago
Kalau buat numpang tdr aja better lah.
1 people find it helpful
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mas e.
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6.5
/10
Reviewed 139 week(s) ago
Tidak ada pasta gigi, handuk kusam dan robek, agar pelayanan tersebut diperbaiki.
4 people find it helpful
Isabel C. N.
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8.5
/10
Reviewed 151 week(s) ago
The room is actually comfortable, only at night you have to go through the alley before the hotel because the hotel alley access is closed, then the room is not clean in terms of wall paint which is a lot dirty, the sheets & springbed are also not clean, the flush in the toilet is also a long wait to fill it.
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9 people find it helpful
pricillia a. k.
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4.8
/10
Reviewed 152 week(s) ago
Acces so hard at night, didn't feel comfortable. Also supprisingliny additional tax. That you can't pay with qris or card.
2 people find it helpful
Tharisa A. D.
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9.7
/10
Reviewed 153 week(s) ago
Really recommend, because the facilities are complete, the place is clean, near the city center and others are guaranteed to be satisfied.
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6 people find it helpful
Accommodation's Reply
14 Jul 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Simon
Ali Makki Suyono
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6.5
/10
Reviewed 173 week(s) ago
First comes the Bad Smell Room (Mustly Smell) that you want to cancel complicated. Fortunately, D'Soetta's employees provided a solution, being able to move the next day.
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12 people find it helpful
Accommodation's Reply
17 Feb 2022
Never meant to disappoint you, Ali! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Maliva!
Chrisno R.
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6.0
/10
Reviewed 173 week(s) ago
The bathroom is dirty, the tv channel is not right, the wall is dirty.
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3 people find it helpful
Accommodation's Reply
17 Feb 2022
Hi Chrisno, We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, Kiswari!
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Azza L.
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6.0
/10
Reviewed 180 week(s) ago
Bathrooms and rooms are a bit poorly maintained.
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6 people find it helpful
Ade Rosliana
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5.8
/10
Reviewed 180 week(s) ago
The rooms are stuffy because there is no air circulation.
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4 people find it helpful
Ferry Age Crystian
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5.4
/10
Reviewed 183 week(s) ago
The bathroom light was about to turn off, the condition of the mattress, bed linen, pillows were very dirty and not as tidy as they had been used by previous customers. The water turns off in the morning very little, yes, it's cheap, but at that price, the facilities are really lacking :(.
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2 people find it helpful
DESSY
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6.3
/10
Reviewed 196 week(s) ago
Dirty bathroom. Lots of black spots. The room also has lots of spots like black fungus
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2 people find it helpful
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Tri b. m.
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6.2
/10
Reviewed 219 week(s) ago
No tissue is provided at the table.
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3 people find it helpful
Accommodation's Reply
30 Mar 2021
Sorry for the inconvenience, Tri. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Reza!
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Ervan W.
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8.5
/10
Reviewed 220 week(s) ago
The atmosphere is comfortable and suitable for relaxing fun
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2 people find it helpful
Accommodation's Reply
18 Mar 2021
Hey, Ervan! Our team is thrilled to have such great feedback from you. Thank you for making our day. Regards, Jubaedah!
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