The hotel staff are all friendly, and everyone who passed me on the way to my room greeted me politely. When my child asked for a band-aid and first aid kit, they politely provided it. The response time to the receptionist's WhatsApp chat was a bit slow, but if you go directly to the front desk, you'll be well-served. The location is quite easy to find, with ample parking, nice, clean rooms, and the only downside is the steep climbs and descents. My elderly mother had to be a bit more careful walking and couldn't go back and forth freely because the pool and cafe restaurant are located at the top, and the rooms are on the lower level. Otherwise, everything was fine and impressive. I'd recommend this place again for office gatherings, but it's suitable for office gatherings because there's a large field for outdoor activities, and the rooms can accommodate a large group, making it fun to gather, and there's space for meetings and capacity building.