Verified Traveler
Staycation
10.0
/10
Reviewed 3 day(s) ago
It was a really comfortable stay here, but the breakfast menu lacked variety and the service from the ladies at Gubuk Telur was lacking. The treatment was the same twice, and we ordered food and ended up sighing.
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Accommodation's Reply
23 Jul 2026
Dear Guest, thank you for sharing your valuable feedback after your stay at our hotel. We are glad to hear that you were satisfied with your stay. However, we sincerely apologize for the inconvenience you experienced, particularly regarding the lack of variety in the breakfast menu and the service at the egg station, which fell short of your expectations. Your valuable feedback is very important to us. We will work with relevant departments to improve the variety of our breakfast menu and take measures to ensure that all our staff provide friendly, professional, and consistent service. We sincerely thank you for trusting our hotel and sharing your valuable feedback. We will do our best to provide you with even more satisfying service on your next visit. Thank you. Sincerely, Himawan Aria, Head of Front Desk, Saftage
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