8.7
Very Good
From 580 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.5

Location

8.9

Service and Facilites

8.6

People often mention about Swiss-Belhotel Kuantan
All
Staff Friendliness (24)
Room Space (24)
Distance to City Center (21)
Surroundings (21)
Bedroom (21)
Family Friendly (15)
Bathroom (15)
Ambiance (14)
Accessibility (13)
Check-in/out Time (13)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Swiss-Belhotel Kuantan

Number of reviews per page
20
40
Customer reviews
N***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The staff were very friendly and accommodating
Find this review helpful?
Accommodation's Reply
15 Aug 2025
Hi Guest, It's wonderful to hear that you enjoyed your stay with us! We strive to Thank you for taking the time to leave such a glowing review! We're delighted to hear that you had a fantastic experience with us, and we appreciate your kind words about our hotel. We hope to have the pleasure of welcoming you back soon!
A***D
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Friendly staff and great display of hospitality.
Find this review helpful?
Accommodation's Reply
09 Jun 2025
Hi, Thank you for giving us a wonderful rating and positive feedbacks. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!
r***f
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Best comfortable accommodation beautiful view
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jun 2025
Hi, Thank you for your comment and rating. We are very happy to hear that you were very satisfied with your stay here. We hope you will visit us again in the future. Take care!
Translated by Google Icon
See original
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
A beautiful healing place, interesting! Taking the seaview doesn't disappoint, the sunrise is really good at 2am 😍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 May 2025
Hi, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 19 week(s) ago
Parking facility is quite confusing, and elevator service could be improved.
Find this review helpful?
Accommodation's Reply
07 May 2025
Hi, Thank you for your constructive comments. We apologize that our service did not satisfy your expectations. We will investigate these and immediately raise the issues with the related department. Take care and stay safe. Hope will see you again for a better experience.
R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
Room is spacious enough and worth for money
1 people find it helpful
Accommodation's Reply
21 Jan 2025
Hi, It's wonderful to hear that you enjoyed your stay with us! We strive to Thank you for taking the time to leave such a glowing review! We're delighted to hear that you had a fantastic experience with us, and we appreciate your kind words about our hotel. We hope to have the pleasure of welcoming you back soon!
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
The location is very convenient…The ambience is nice
Find this review helpful?
Accommodation's Reply
16 Dec 2024
Hi, Thank you for giving us a perfect rating. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!
N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 45 week(s) ago
the room is big even though it's a studio & the view from the room is beautiful. 😍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Nov 2024
Hi, Thank you for your comments and scores. We are very happy to hear that you were very satisfied with your stay here. Hope you will visit our place again in the future. Take care!
Translated by Google Icon
See original
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 54 week(s) ago
Nice to have playground and water playground in one hotel. Kids club only have pillow, no toys at all. The pool was the main attraction people to come here with sea view. Hotel was nice and clean also spacious if you book family room
Find this review helpful?
Accommodation's Reply
05 Sep 2024
Hi, Thank you for taking the time to leave such a glowing review! We're delighted to hear that you had a fantastic experience with us, and we appreciate your kind words about our hotel. We hope to have the pleasure of welcoming you back soon!
N***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
Very good but the sauna is very small and needs to be enlarged a little.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Aug 2024
Hi, Thanks for the comment. We apologize for the unsatisfactory experience during your stay at our hotel. We will fix the problems already mentioned. See you again for a better experience in the future.
Translated by Google Icon
See original
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
The staff is OK friendly, service good, excellent.
1 people find it helpful
Accommodation's Reply
13 Aug 2024
Hi, Thank you for giving us a wonderful rating and positive feedbacks. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!
a***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
We had a good stay in this hotel. Alhamdulillah, we got the sea view room with affordable price.
Find this review helpful?
Accommodation's Reply
13 Aug 2024
Hi, Thank you for giving us a wonderful rating and positive feedbacks. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 58 week(s) ago
We booked a standard room 2 months earlier but it 's weird that customer service told us it 's all fully booked. They provide us a deluxe room without charges. We searched for the room for few rounds since the staff didn't tell us the hotel. Room located in parking basement … overall the hotel room is clean and good. We enjoyed staying there.
Read More
Find this review helpful?
Accommodation's Reply
05 Aug 2024
Hi, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!
Profile Picture
Abdul G. S.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 60 week(s) ago
Stayed 3 nights here for work. The staff is friendly and alert. Rooms are spacious and clean, get 4 bottles of mineral water every day. Hotel on the beach with infinity pool view of the ocean. Then there is a pool for children, as well as a playground. Weekends will be very busy with local and surrounding residents.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Jul 2024
Hi Abdul, Thank you for your comments and scores. We are very happy to hear that you were very satisfied with the experience during your stay here. Hope you will visit our place again in the future. Take care!
Translated by Google Icon
See original
N***H
icon-origin-TRAVELOKA
9.4
/10
Reviewed 60 week(s) ago
Easy check in, friendly staff. Good price.
Find this review helpful?
Accommodation's Reply
22 Jul 2024
Hi, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
T***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 61 week(s) ago
The best room I have stayed so far with my family. Spacious. Very clean. Full amenities. Love the pool with mini slides for the kids. The water is crystal clear and clean as well. Really recommended for those who wanna chill and relax with their family. Not to mention easy access to the carpark/lobby.(free parking) thumbs up!
1 people find it helpful
Accommodation's Reply
18 Jul 2024
Hi, Thank you for taking the time to leave such a glowing review! We're delighted to hear that you had a fantastic experience with us, and we appreciate your kind words about our hotel. We hope to have the pleasure of welcoming you back soon!
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 61 week(s) ago
The staff were friendly and the hotel is clean! The bed is comfortable even though it is single bed can fit 2 people. Spacious room and nice view. Worth the trip 👍🏻.
Find this review helpful?
Accommodation's Reply
16 Jul 2024
Hi, Thank you for taking the time to leave such a glowing review! We're delighted to hear that you had a fantastic experience with us, and we appreciate your kind words about our hotel. We hope to have the pleasure of welcoming you back soon!
N***r
icon-origin-TRAVELOKA
8.8
/10
Reviewed 62 week(s) ago
Best but repeat time weekend kids. This hotel is like always full. The pool is big but every Thursday, Friday, Saturday is full of people. I think on weekends, people from nearby places like to come here to take the kids for a staycation. So, if you want to be short, go Monday-Wednesday. Breakfast is nasi kerabu, there are soups too but it's a bit crunchy so you'll have to dip it first. Hahah, there are a lot of people who want to get caught quickly. Maybe a suggestion could be a staff member who handles it when there are a lot of visitors so that if the staff please talk xde it's very awkward for us to be there. Ha, that's it. But you'd prefer it if you had nasi lemak too, right? Yes, the croissants are delicious but they are limited. The room is ok and everything is functional, just housekeeping doesn't need to open the bedsheet. But on the xpe there are traces of the chocolate bread cream. If you wipe it yourself, just use a wet tissue. Hopefully next time the guest comes, we'll exchange the bedsheets. We're not fussy, you know, but we share reviews.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jul 2024
Hi, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We hope we can meet again in the future with a better experience. Thank you for your understanding.
Translated by Google Icon
See original
c***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 63 week(s) ago
The location of hotel very nice just beside sea only.
1 people find it helpful
Accommodation's Reply
01 Jul 2024
Hi, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!
Baharudin A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 64 week(s) ago
the atmosphere and facilities are very good and satisfied, only the room where the children play smells
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Jun 2024
Hi Baharudin, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We hope we can meet again in the future with a better experience. Thank you for your understanding.
Translated by Google Icon
See original
Number of reviews per page
20
40