There was only one room key, when I asked the receptionist for a double room key, they said there wasn't one, just leave the key here. The bed sheets and sarban were a mix of white and gray and were stained. I couldn't bear to wipe the towels on my body, they were so dirty. Especially the bathroom, the toilet was like who knows when it was last cleaned and the walls were also in bad shape. For breakfast, they said check-in was at 6, but when I got there they said it was ready at 6:30. There was nothing good about it, it didn't match the price you get for a good hotel in Palembang. Totally disappointed.