The Gate London City

Explore The Gate London City
9.0
Exceptional
From 462 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

10.0

Traveler Reviews The Gate London City

Number of reviews per page
20
40
Top reviews
Nhi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good location and well maintained rooms and apartments. Nice building and great views, too. Laundry facilities is shared.
Mark
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice, modern apartment and a great lounge on the fifth floor. Upon arrival in the room, the room was not set up with two separate beds, as requested. Also, there was only one set of towels. Of that is addressed, this is a great base for a visit to London.
Lynsey
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stayed at The Gate for 2 nights and had a lovely stay. The room was spotlessly clean, the facilities were great and it was 5 minutes walk from the station. I would definitely stay here again on my next trip to London!
Aslan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Every thing was great!
Tracey
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

King size is no where near that. Large double at best. Staff were great, bed be it small was comfortable. Very small rooms.
Beverley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay at The Gate of London was great. The staff was beyond courteous. The room was clean and had a wonderful view from the window. Loved the amenities as the walk in bath, the kitchenette and most of all the 24 hour lounge.
Steven
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great design, modern gym, nice staff. Annoying check in machines
Rezwana
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stayed here before it’s nice but heating should be better
Laura
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely aparthotel ideal for tube. Quiet and good views
Fraser
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Fully equipped kitchen although we sidnt use it. Apartment was very clean and modern
Ailika
icon-Leisure
Leisure
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I stayed for a week!! This property does not operate like a traditional hotel. Housekeeping only comes on the 3rd and 5th day of your stay, which I didn’t know beforehand. By day three I was literally running out of toilet paper. This isn’t the staff’s fault- everyone I met was friendly and helpful - but the policy itself isn’t very guest-friendly. There’s also no phone in the room to reach the front desk. You have to call from your own cell. If you’re an international traveler without a calling plan, you’re out of options and have to physically find someone to help you. The TV was difficult, and I couldn’t get the Chromecast to work. I was told someone would come the next day to fix, but no one ever showed up. On the plus side, the mini oven and spacious fridge were great for keeping and reheating food. However, the bed was extremely firm- if you like rock-hard mattresses you’ll be fine, but I woke up with a sore neck. The bathroom is also tiny; you can basically wash your hands while sitting on the toilet. Overall, the location was good as east London has so many great food options and activities. It Is also right next to the Aldgate station so easy transportation. This might work for you if you want apartment-style features (oven, fridge) and don’t mind limited service, but for its price it is very different from a standard hotel and travelers should be aware before booking.
Read More
Miguel angel
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very close to everything and a beautiful hotel
Meichih
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Love our stay at the Gates Aparthotel! Clean and modern and convenient!!
Ava
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location was super convenient, Friendly Staff. Room was really nice and comfortable.
Alexander
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good hotel
CHRIS
icon-Leisure
Leisure
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

floors were stained, temperature couldn't be controlled in room easy,
Angela
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

👍
Roxanne
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Really nice modern studio apartments. Friendly staff, easy to check in and out. Clean and lovely communal areas. Room is a reasonable size and comfortable. Breakfast was nice, buffet style with various options (not a full english). Access to soft drinks in the communal area 24 7 is a nice touch. I'd happily stay again.
Claire
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was spotless, and I really appreciated being up on the 16th floor! It provided fabulous general city skyline views (not iconic buildings)! The building was secure (room key needed in the lifts, etc). The room facilities were great, soft linens and shower room toiletries were good quality. I had to request an alternative duvet as the first was very thin and I'd been cold (unable to sleep) my first night. This was replaced without question for a really superior one. The check-in machine didn't recognise my previous online check-in and couldn't take my deposit payment, both of which were significant annoyances to the weary traveller, but soon resolved by staff. I didn't eat in the restaurant, but used the lounge and terrace areas for complimentary tea/coffee (no breakfast tea in the rooms, but some milk on arrival). A fantastic stay overall, I will definitely be staying here again.
Read More
Melissa
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great location near Aldgate East tube station.
Number of reviews per page
20
40