I love this hotel, I’ll say it’s worth every penny

Spotless room. Enjoyed our stay.

This is a newish, really well run, high value for the cost apartment hotel, with kitchenettes, 24 hour lounge, and helpful staff. Location in White Chapel is really excellent. Famous White Chapel Art Gallery is a block and a half away. Movie Theaters, many restaurants easy walk away. Really superb gourmet grocery is just across the street. Famous Brick Lane district is a few blocks further, Only downside is less expensive units were somewhat snug. (We upgraded to larger unit after first night.) NOTE: if you book direct you get a good discount. We will next time.

Amazing hotel. Large room and even a free bottle of champagne

Really enjoyed stay, everything was perfect!

At check in no info was provided for breakfast. Welcome voucher was given for complimentary soft drinks but no staff was in lounge for serving.

Very comfortable and hospitable staff

The place itself was really clean and spacious great view of London. The bed was comfortable. Good to have a small kitchen area if you were staying longer than 1 night. I felt that it was good value for money and I would stay here again.

Great location, good bed and friendly staff

Beautiful decor and comfortable rooms. Not the prettiest surrounding area, but still very good value for money, considering it's a 20 min tube ride to Kings Cross. The Chromecast feature on the TV did not work, even after maintenance attempted to fix it twice. Neither the TV in the living area nor the bedroom TV would appear as casting options in the Netflix or Disney+ apps on my phone. This is not something that typically bothers me in hotels, as I'm usually abroad and too occupied to watch TV. However, as I'm actually from London, I was hoping to have some time to relax in the hotel and catch up on shows. One of the reasons I chose this hotel was the option to watch TV, so it was frustrating that this did not work as advertised. The room was also incredibly warm. It averaged around 17 degrees outside during my stay, but the thermostat in the room showed that the room averaged around 25.5 degrees. This was just about okay, but I would avoid this hotel during the peak of summer. The in-built fan created more noise than cool air. Apart from the issues with the TV and the room being too warm, the hotel was otherwise very pleasant. I wouldn't stay during the summer, but would return in the winter, if the TV issues are resolved.

Great hotel, I asked for a high fooor and was on a he 16th- amazing view. Very well equipped, super clean, comfy bed, nice toiletries, decent free coffee and a coffee pod machine on the room. Really impressed with it was overall

The only downside was the slow elevators, one was out of service the entire time. Also, the setup in the room was a bit odd - no power outlet in the bathroom.

Outstandingly helpful staff

My wife and I had a very good experience staying here. The location is brilliant as it's just outside the congestion zone but close enough to easily get around. The room was clean and spacious. We will definitely consider staying again next time we are in London

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We didn't get the breakfast, because it was all days or none. The room was great. I would return. The staff was nice and took care of all our needs. It felt like home.

We recently stayed at The Gate London and overall had a decent experience, mainly thanks to the great location. It’s very close to the underground and within walking distance of the Tower of London, which made getting around really easy. The room itself was good, and I really appreciated the complimentary tea and coffee, especially as it was proper coffee rather than the usual basic options. However, there were a few issues on arrival that let it down. Some parts of the room weren’t properly cleaned. The cutlery still had old food on it, the glasses were marked and dirty and there was some gloopy residue in the sink. We also booked through Expedia, which advertised a complimentary sparkling wine in the room, but this wasn’t there on arrival. We had to contact reception to request it and also mentioned the cleanliness issues to make housekeeping aware. While the staff sorted the missing drink, nothing else was offered or done regarding the cleanliness concerns, which was a bit disappointing. Overall, it’s a decent hotel in a great location, but the attention to detail and service could definitely be improved to match expectations.

We were pleasantly surprised by The Gate, especially the nice spacioius room including small kitchen, and small perks like free coffee/tee all day, that really makes a difference. We will certainly consider to come back as this kind of hotel compares well with any of the other places we usually stay in.

Fantastic stay. Excellent location. Very helpful and friendly staff. Room was very clean and spacious. Added bonus of being able to access the lounge area on the 5th floor. Highly recommend and would definitely stay again.

Check in process was regrettably difficult and unnecessarily which was all we needed after a 15hr flight. Other than that the apartment was great and hotel was in a great location.