S***o

Leisure

10.0

/10

Reviewed 5 day(s) ago

The hotel staff is very friendly, the hotel is located in a strategic location in the city center, very pleasant.

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Accommodation's Reply

05 Sep 2026

Dear Mr./Ms. S*O, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director

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I***n

9.4

/10

Reviewed 2 week(s) ago

Second time at Rayz UMM, always amazed

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Accommodation's Reply

26 Aug 2026

Dear Mr. I*N, Thank you for your positive review. Your compliments are a great inspiration to all our staff in maintaining the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager

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Irma Y.

8.5

/10

Reviewed 3 week(s) ago

The hotel staff were all friendly, the rooms were clean, the lobby was comfortable, and the food was delicious. Thank you for staying here yesterday. It will be my go-to hotel when I visit Malang. Overall, I'm very satisfied.

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Accommodation's Reply

26 Aug 2026

Dear Ms. Irma Wai, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director

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M***a

Leisure

8.8

/10

Reviewed 3 week(s) ago

The room is spacious and clean. It's comfortable to sleep here. The hotel atmosphere is nice, and the breakfast is varied.

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Accommodation's Reply

26 Aug 2026

Dear Mr./Ms. M*A, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director

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M***y

10.0

/10

Reviewed 3 week(s) ago

I always come back here when I go to Batu. The hotel is the best, kids-friendly, the food is delicious, the staff are all friendly, especially Kak Nova (male) in the FO department. Thanks for the service, the best, the best 🙏☺️

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Accommodation's Reply

26 Aug 2026

Dear M*Y, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director

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Beatrix R.

10.0

/10

Reviewed 3 week(s) ago

Strategic location. Welcome drink provided in the room. Clean room and quite tasty breakfast. Thank you Rayz Umm.

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Accommodation's Reply

18 Aug 2026

Dear Beatrix R., Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director

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Jeffry T. M. P.

Staycation

10.0

/10

Reviewed 5 week(s) ago

Polite staff, comfortable, neat and clean... Highly recommended.

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Accommodation's Reply

11 Aug 2026

To Mr. Jeffry T.M.P, Thank you for the positive review you submitted. Your appreciation is a motivation for our entire team to continue to maintain the quality of service. We look forward to the opportunity to welcome you back at Rayz UMM Hotel Malang. Sincerely, Yanuar Arifien Director of Hotel Operations

Siti l. m.

10.0

/10

Reviewed 6 week(s) ago

All the staff and employees are very friendly and kind. The service is very satisfying. Continued success to Rayz Hotel UMM.

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Accommodation's Reply

03 Aug 2026

Dear Mr. Siti I.M., Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director

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S***r

Business

9.3

/10

Reviewed 6 week(s) ago

A comfortable place will better improve the quality of performance.

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Accommodation's Reply

03 Aug 2026

Dear Mr./Ms. S*R, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifien, Hotel Operations Director

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Fiona R. P.

Leisure

10.0

/10

Reviewed 6 week(s) ago

The hotel staff is the best, friendly, full of smiles.

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Accommodation's Reply

03 Aug 2026

Dear Ms. Fiona R.P., Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director

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G***a

Leisure

10.0

/10

Reviewed 7 week(s) ago

The hotel staff were very friendly and always smiling. We checked in early and were contacted via WhatsApp if our room card was ready. Excellent service. The room was very comfortable, with a view of Mount Panderman in the morning. Easy access to Malang and Batu.

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Accommodation's Reply

22 Jul 2026

Dear Mr. G*A, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director

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Z***l

Leisure

9.7

/10

Reviewed 8 week(s) ago

The hotel environment is beautiful, clean, friendly and comfortable.

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Accommodation's Reply

13 Jul 2026

Dear Mr./Ms. Z*L, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager

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nugroho k.

Transit

10.0

/10

Reviewed 9 week(s) ago

We often stay here, but this is the first time we got dinner.

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Accommodation's Reply

09 Jul 2026

Dear Mr. Nugroho, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager

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Rustam

Leisure

10.0

/10

Reviewed 9 week(s) ago

A very comfortable hotel for a staycation, great location, clean rooms, friendly staff, and a delicious breakfast with lots of menu variations.

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Accommodation's Reply

09 Jul 2026

Dear Mr. Rustam, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager

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A***g

Staycation

10.0

/10

Reviewed 9 week(s) ago

Perfect 💯. Clean rooms, friendly service, delicious and varied breakfast, and prayer mats and Qurans are provided in the room. The super deluxe room comes with a free dinner of delicious rawon fried rice. The parking lot seems a bit small, but the staff are quick to assist with valet parking.

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Accommodation's Reply

09 Jul 2026

Dear Mr./Ms. A*G, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager

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Ali A. A.

10.0

/10

Reviewed 11 week(s) ago

Friendly service, very clean hotel.

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1 people find it helpful

Accommodation's Reply

24 Jun 2026

Dear Mr. Ali A.A., Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager

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ainul r.

Staycation

10.0

/10

Reviewed 11 week(s) ago

The hotel staff was very friendly, and the menu offered a wide selection of food. Even better, all the rooms smelled wonderful. The lobby was also spacious and beautiful, very comfortable.

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Accommodation's Reply

24 Jun 2026

Dear Mr. Ainul R, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifien, Hotel Manager

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Asep J.

Leisure

10.0

/10

Reviewed 11 week(s) ago

Perfect for a family vacation. The facilities are complete, spacious, and clean. The service is very satisfying and friendly. We stayed on the 9th floor and even had dinner on the rooftop. The wait was a bit long, but overall, it was a very nice, aesthetically pleasing hotel.

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Accommodation's Reply

24 Jun 2026

Dear Mr. Asep, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager

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S***A

10.0

/10

Reviewed 12 week(s) ago

It's been a pleasure to stay at RAYZ

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Accommodation's Reply

19 Jun 2026

To Mrs. S***A, Thank you for the positive review you submitted. Your appreciation is a motivation for our entire team to continue to maintain the quality of service. We look forward to the opportunity to welcome you back at Rayz UMM Hotel Malang. Sincerely, Yanuar Arifien Hotel Manager

e***i

Business

8.5

/10

Reviewed 12 week(s) ago

Satisfactory service, friendly hotel staff.

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Accommodation's Reply

19 Jun 2026

Dear Mr./Ms. E*I, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager

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Rayz UMM Hotel

Overall Ratings & Reviews Rayz UMM Hotel

9.1

9.1

8.8

9.1

9.1

Traveler Reviews Rayz UMM Hotel