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Rayz UMM Hotel
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Overall Ratings & Reviews Rayz UMM Hotel
Traveloka (2,088)
8.9
Very Good
From 2,088 reviews
Provided by travelers on
Cleanliness
9.1
Room Comfort
9.1
Meal
8.8
Location
9.0
Service and Facilites
9.1
People often mention about Rayz UMM Hotel
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Staff Friendliness (119)
Room Space (111)
Bedroom (108)
Ambiance (106)
Hotel Area (104)
Accessibility (95)
Bathroom (91)
Family Friendly (89)
Taste (88)
Surroundings (85)
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Traveler Reviews Rayz UMM Hotel
Number of reviews per page
20
40
Customer reviews
d***n
8.8
/10
Reviewed 4 day(s) ago
It was very impressive, especially when we got a surprise dinner, so we didn't have to go out to find food that night, we could just rest.
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Accommodation's Reply
20 Apr 2026
Dear Mr. D*N, Thank you for your positive review. Your compliments are a great inspiration to all our staff in maintaining the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
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D***i
Staycation
8.5
/10
Reviewed 1 week(s) ago
The staff is very friendly, the rooms are clean.
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Accommodation's Reply
20 Apr 2026
Dear Mr./Ms. D*I, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
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Intan G.
Staycation
10.0
/10
Reviewed 3 week(s) ago
The room is spacious, clean, the place is comfortable, the staff is friendly, the check-in and checkout process is very fast.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr. Intan Gee, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
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S***a
Staycation
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and helpful. The atmosphere is comfortable and serene, and the property is very clean. Parking is safe, spacious, and secure.
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Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. S*A, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
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R***a
Staycation
8.1
/10
Reviewed 4 week(s) ago
A hotel located on the Malang-Batu highway with a pleasant atmosphere and views, but quite far from the city center. The bedrooms are spacious and comfortable, and the amenities and service are quite good.
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Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. R*A, Thank you for your positive review. Your compliments are a great inspiration to all our staff in maintaining the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
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N***l
Leisure
9.4
/10
Reviewed 4 week(s) ago
Located in the middle between the city center of Malang and Batu, it is perfect if you want to vacation in Malang.
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Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. N*I, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
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l***a
9.7
/10
Reviewed 4 week(s) ago
Overall recommended, only the car parking area needs to be expanded.
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Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. I*A, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifien, Hotel Manager
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Verified Traveler
Leisure
9.4
/10
Reviewed 4 week(s) ago
Love this hotel, choose the villa type, there is a private hot spring pool, living room, kitchen, really feel at home.
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Accommodation's Reply
07 Apr 2026
Dear Valued Guest, Thank you for your kind review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
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Verified Traveler
10.0
/10
Reviewed 4 week(s) ago
The room is comfortable and not cramped, clean too
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Accommodation's Reply
07 Apr 2026
Dear Valued Guest, Thank you for your kind review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
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y***a
Leisure
10.0
/10
Reviewed 4 week(s) ago
The staff are friendly and kids friendly, making it a very comfortable holiday close to Batu's tourist attractions and culinary center.
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Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. Y*A, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
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p***i
Staycation
10.0
/10
Reviewed 4 week(s) ago
The service, infrastructure, food are the best, everything is satisfying.
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Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. P*I, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
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M IQBAL Z.
Staycation
9.4
/10
Reviewed 6 week(s) ago
This is the best 4-star hotel I've ever stayed at in Malang. The rooms are large, the amenities are more complete than other 4-star hotels, and the staff are incredibly friendly.
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1 people find it helpful
Accommodation's Reply
07 Apr 2026
Dear Mr. M. Iqbal C., Thank you for your positive review. Your compliments are a great inspiration to all our staff in maintaining the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
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v***o
Staycation
8.5
/10
Reviewed 9 week(s) ago
I stayed in a deluxe room, which was quite spacious and comfortable. The soundproofing from the neighbors and the hallway was also excellent. Breakfast was okay, but during my two-night stay, it remained the same, lacking variety.
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1 people find it helpful
Accommodation's Reply
05 Mar 2026
Dear Mr./Ms. V*O, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
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A***a
10.0
/10
Reviewed 13 week(s) ago
its good placeeeeeeee good ambience good location
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Accommodation's Reply
31 Jan 2026
To Mr. A***A,
Thank you for the positive review you submitted. Your appreciation is a motivation for our entire team to continue to maintain the quality of service.
We look forward to the opportunity to welcome you back at Rayz UMM Hotel Malang.
Sincerely,
Yanuar Arifien
Hotel Manager
CH
Cahyo H.
Leisure
7.0
/10
Reviewed 16 week(s) ago
food could be improved, parking area is too small
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Accommodation's Reply
08 Jan 2026
To Mr. Cahyo H ,
Thank you for your feedback. We are sorry if the experience you received did not meet the service standards we set.
We have followed up on these feedback internally as part of our commitment to continuous improvement. We hope to still have the opportunity to welcome you back with better service.
Sincerely,
Yanuar Arifien
Hotel Manager
F***S
8.5
/10
Reviewed 17 week(s) ago
The room was very comfortable and clean. It's conveniently located close to Batu Malang and Malang City. The room is very spacious.
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1 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear Mr./Ms. F*S, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
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RH
Retno H.
10.0
/10
Reviewed 17 week(s) ago
big room clean room happy holiday
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Accommodation's Reply
08 Jan 2026
To Mrs. Retno H,
Thank you for the positive review you submitted. Your appreciation is a motivation for our entire team to continue to maintain the quality of service.
We look forward to the opportunity to welcome you back at Rayz UMM Hotel Malang.
Sincerely,
Yanuar Arifien
Hotel Manager
RH
Retno H.
Leisure
10.0
/10
Reviewed 17 week(s) ago
near jatimpark 3...clean room, big room, good services
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Accommodation's Reply
08 Jan 2026
Dear Mr. Retno, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
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R***a
10.0
/10
Reviewed 18 week(s) ago
Very comfortable, clean, fun and very worth it
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1 people find it helpful
Accommodation's Reply
27 Dec 2025
Dear Mr./Ms. R*A, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
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Gifari A. Y.
Staycation
9.7
/10
Reviewed 19 week(s) ago
Overall very satisfying, all facilities function well, and the hotel location is strategic 💖💖
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Accommodation's Reply
20 Dec 2025
Dear Ms./Mrs. Gifari A. Y., Sincerely, Reyz Umm Malang Hotel! We are delighted to have welcomed you to Malang. It is a great honor for all our staff to know that your experience at our hotel was memorable. At Reyz Umm Malang, we believe that every guest is family, and every visit is something we strive to make even more special. If you return to Malang again, we hope to welcome you back with even more personalized service, enhanced comfort, and even more memorable moments. Thank you for your trust. We look forward to seeing you again for another wonderful experience at Reyz Umm Malang! Great people - Great place - Reyz - Memorable moments. Sincerely, Yanuar Arifeen, Hotel Manager
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Number of reviews per page
20
40
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