Good location,public transportation and shops near hotel

Clean hotel and in walking distant to all main attractions

I had high hopes for this hotel, but my experience turned into a complete nightmare. Due to an unknown noise issue with my original room, the hotel transferred me to another property. While I understood the situation, the hotel they sent me to was infested with bed bugs. I woke up with bites all over my neck and hands, and the itching ruined the rest of my trip. When I brought this up to Krisotel via Expedia, the only compensation they offered was a refund of the local taxes saying that infested hotel provided “upgraded room” and breakfasts as the compensation which I never asked. I told them to transfer us to other hotel but they couldn’t so giving me a room was an only option. And the breakfast? Are you kidding me? after all those bedbug bites?

The property was decent and did its job after days of sight seeing, but if I’d been put on the ground floor I would not have been happy, there was a heavy sewage smell that hung constantly and even managed to drift up all the way to my room on the second floor at times through the vents and drain in the shower.

Excellent, very central to all the attractions we wanted to see.

Super clean and spacious room! Awesome staff!!

Fantastic location

We did not eat the breakfast but it looked fresh and sufficient. The free coffee was really good. The location was great. The staff very helpful. The beds very comfortable. Unfortunately, room 5 was basement level underneath the reception so there was lots of noise at night, some from outside but mostly from the upstairs talking, chairs, walking, etc. We had to sleep with ear plugs.

Rooms and property were very clean and the location is perfect. Staff were all very friendly and helpful. Great coffee in the lobby. Of course being in Amsterdam the building itself is old and the property condition is not perfect but nothing to complain about. The beds were ok, not the most comfortable but not the worst. Bathroom was very nice and the shower was fantastic. Only spent 1 night here but had a good experience overall and would stay here again.

The room was stunning and such a great location. Super clean and the staff were friendly and really efficient. The shower had beautiful pressure. The only thing I didnt understand was the gap in the shower door, just meant I needed a separate towel to soak up the water on the toilet floor.

Staff very helpful room was small but very clean was easy to get to from the station and not far from many attractions

The rooms were clean and staff were very nice and helpful! Location was great too. Would stay here again in a heartbeat

I was very happy of selecting this hotel for our two nights at Amsterdam. The location was perfect, our room was spacious enough, it was looking at the street, and it even had a balcony! It was very clean too. The staff was very friendly. I’d definitely recommend.

Great place to stay, lovely, friendly and helpful staff. Would definitely stay again. Clean hotel and great choice for breakfast 😀

Room was ok with basics,good breakfast and great location!

The management style is evident at Krisotel: staff are friendly, informative, professional and patient. The room was spotlessly kept so kudoes to the cleaning staff. Food was fresh and delicious my friend said. Location is great and close to 397 bus from the airport and trams to Central station. Plus walkable most places. The one negative is the restaurant Koe over the road is noisy in the street until 1am weekdays and to 3am weekends. Ask for a non street room.

Clean room friendly staff

Very good clean and quiet location

Staff are extremely friendly and helpful. But the room was not kept in the best good condition, cleaning could be improved, and basement levels are not well insulated for cold weather.

The location was central and easy to get to - a key requirement for a short stay. Nice cafe room though. Breakfast was not included in our rate but coffee and tea were available. Comfortable seating area. The front desk staff at both check in and out were great. No problem leaving and retrieving baggage. Directtions. Whatever. Set expectations appropriately. It's a budget hotel in Amsterdam. The room will be small and the stairs will be steep. The stairs down to our room were a bit treacherous - more like something you'd see in a submarine than a hotel but again, not really a surprise. Beyond that though, the room was snug but clean and comfortable. No complaints for a short stay. Good bathroom and shower. Overall a good value for basic accommodations in a fantastic location.