Mohammed Sadiq K
6.0
/10
Reviewed 25 week(s) ago
Our stay at Lords Inn Udaipur was genuinely disappointing and nowhere close to what one would expect from a 4-star property. While the rooms are spacious and relatively clean, the location is desolate and the service levels are subpar.
Location:
If you’re visiting Udaipur to explore the main attractions like Lake Pichola or City Palace, this is not a convenient location. Everything is at least 20 minutes away, and traffic only makes it worse.
Rooms & Maintenance:
Many issues mentioned in previous reviews are absolutely true. The washrooms develop a strong smell after just one use and the odour lingers. Hot water is inconsistent and difficult to manage. The bathroom fittings are poorly designed and frustrating to use. The TV in the room did not work during our stay.
Service:
This is where the hotel falls far short of 4-star standards. There was no assistance with luggage during check-in or check-out. Only one person was handling the entire front desk.
Room service was slow — we had to call multiple times before anyone responded.
We had late check-out included in our booking, yet the front office was uncooperative and kept pressuring us to vacate “as soon as possible,” claiming the hotel was fully booked. However, availability was clearly visible on their own official website at the same time. Misleading guests about availability to limit agreed services is extremely disappointing and reflects poorly on management.
The staff members themselves are polite and courteous, but the hotel appears severely understaffed and poorly managed.
Restaurant (Blue Coriander):
The attached restaurant is heavily overpriced and not worth it. The biryani was bland, the chilli chicken had inconsistent flavours, and the other dishes we tried were below average. The pricing does not match the quality at all.
Overall:
This was a very underwhelming stay. Between the maintenance issues, poor service standards, and questionable handling of agreed booking terms, this is a 2-star experience at best. Would not recommend anyways due to the location, but for now unless significant improvements are made.
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