Colectia Stays Atocha

Explore Colectia Stays Atocha
8.8
Very Good
From 351 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

8.8

Traveler Reviews Colectia Stays Atocha

Number of reviews per page
20
40
Top reviews
Johnny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Is a really good place for stay in vacations
Francisco
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

ubicado cerca de todo para una estadia corta en madrid. Super recomendable
Pauline
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very confortable and clean
Joanne
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Sadly I don't think we will stay at this property again solely because the room had no ventilation and as a result we couldn't use the air conditioning. When we arrived the rug under the air con was sopping wet, and during the night so much water dripped onto the sofa bed from the unit that it soaked through the duvet and woke us up. We asked for this to be fixed but were told that it was 'just condensation'. While this might have been true, it was an excessive amount of water so we could not use the aircon on the second night. This led to our room smelling musty and made it difficult to sleep on the second night even though the weather was relatively cool. On the plus side, these suites are in a great location close to Atocha train station and the museum quarter. There are loads of great places to eat and drink nearby and the area felt safe. The rooms are attractively decorated and well equipped, with free tea and coffee and a fridge. The staff are friendly. They have convenient lockers for luggage storage, thought this would have been better if it had been available before check in as well as after check out. In summary, then, we would have liked to come again, but because we always visit Madrid in summer I don't think we could take the risk of faulty air con again. In a city as hot as Madrid in August, a well ventilated room with working air con was really non-negotiable for us.
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Stéphane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything about our stay at Uma Suites Atocha was excellent. The accommodation was fresh and clean located in a convenient part of the city, 10 mins away from the train station, restaurants, cafes and souvenirs shops, and 15 mins from the main square! Perfect!
Tatiana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was clean, well located, easy check in
Andrea
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great hostel in a great location; the room was a little small, but it was good enough for our stay.
Maria Liliana
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Never did a non attendant before and was afraid it would be terrible BUT IT WAS GREAT!
Marie
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Well located near botanical Gardens and Atocha station and metro. Plenty of eating options. Safe, if you walk back a couple of streets, has more quiet neighbourhood areas and cafes. Interesting system of codes to access hotel and rooms, without key or key card. Lift from street level to each floor. For my room had to climb 3 steps up from lift level then as sunken bedroom had to descend 3 steps when walk in to my hotel room. Kettle and small fridge in room handy. Great water pressure and very comfortable bed. Air con worked well. Can open windows for air if preferred. Double glazing present so noise from outside wasn't bothersome.
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Maribel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent.
Isabel
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The building door had malfunction. The code did not open. Several people were lock out. Luckily a tenant came to open after we rang all the bells.
Ariel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great place to stay!
Doha Qatrina
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

easy and fast check in
Tania
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Lovely boutique hotel, in a excellent spot. Very central to train station, Gran Via and park.
Raffy
icon-Family
Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location! Clean and spacious.
Guanglie
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The elevator did not work we must carry our luggages by stairs from 4th floor to zero floor. This is a terrible experience. And did not have any staff help you and without any notification. It absolutely should be deleted from your list.
Meghan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great location. Clean and spacious room and lovely, helpful concierge. Nice air conditioning as well.
Sebastiana
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Close to station and restaurants. 20 mins to Plaza Mayor. The only thing we were disappointed with was during our 7 night stay there was no towel changing ( unable to wash them as there was no facility to do so). - don’t think this was good enough - ok there was no housekeeping but surely clean towels should have been offered at least every 2 or 3 days
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Kwok-Man
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Overall it was good. However the stairs in my room post a hazardous condition. You don't expect the stairs built so close to the entrance of the bath room. I almost fell three times in the first night. My wife actually fell on the floor. Luckily, she was OK. Otherwise, our whole vacation would be ruined. I would not recommend this property for seniors at all.
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Sepideh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Much better than photos, very clean, great location, bed was confortable, good size for three people.
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