Second time staying at this lovely hotel. Parking is a plus and decor is really tastefully done both in the communal areas and the bedrooms On our first stay we were at the front of the hotel downstairs from the reception and had a lovely stay and a restful sleep. Unfortunately this time we were in Room 16 at the back of the hotel, got to sleep fine but something started at 430 and then the kitchen fans kicked in about 630. Would definitely request a room at the front if staying again, aside of that it’s a fab place with friendly staff and a nice ambience.

Friendly staff with auto check-in, clean and stylish room

Everything was great! Staff, location, quiet, room layout beautiful, great bathroom/shower. Wonderful English breakfast. Perfect!

Lovely room and great breakfast. Parking is very limited and it’s a shame there’s not a bar or chill out space.

Charming British feel to this Hotel, renovated building with a quirky room layout in the building. Narrow stairs to rooms, no elevator. Room well decorated, no desk or side chair. Tasty bakery or treats in room and lobby. Very good breakfast. 5 minute taxi ride from Cheltenham Spa station,

Good location, no bar or restaurant but within walking distance of town Very quiet and a good breakfast, free parking available

It was an okay hotel. We paid for continental breakfast and there was barely any food left and the station was messy. Ended up ordering dishes at an extra charge. Not sure it was worth a £300 stay.

It was a very polished hotel that was very well presented. A fairly easy layout on the room apart from the fact that it was a little bit cobwebbed and the air conditioner was blasting with no easy way of shutting it off. It wasn’t until I left that I realised when the dial was. The shower, thought powerful, leaked and flooded the bathroom so I needed to use all my towels to mop up the mess. I could forgive the above but the pillows made it quite difficult to sleep. There were lots of them and they were huge.

Lovely hotel and very dog friendly, the staff are great and a perfect location.

Very unique hotel. Conveniently located and very quiet. Will definitely stay again.

Super clean and comfortable. Great decor of space.

As always a great stay

Parked across the road, nice hotel perfect for a couples trip. Reception is friendly and check in and check out is easy. One suggestion - additional lamp(s) in the room as very bright with cieling light on, too dark with just the bedside lamps.

So nice. Lovely bedroom, absolutely immaculate. A small fridge would have been useful though.

Had a great stay. The staff were lovely and helpful. The bathroom shower was a bit funky though. The hotel is conveniently located near the downtown.

Perfect location a few minutes walk from everywhere, parking right outside (although limited), easy check in, friendly staff, nice room

Yes. Good position the hotel was situated relative to the town

Very welcoming from the start, with some great recommendations on places to check out as I was new to Cheltenham. I also really appreciated them taking my luggage to my room while I was out, as I had arrived a bit early for check inn such a helpful touch.

My second stay here and I love it. Will def return and I have already recommended it to others.

Clean room nice friendly staff