An impressive hotel which has been beautifully designed and finished to a very high standard. The pools were all excellent (rooftop jacuzzi a real treat), the landscaping and grounds were beautifully maintained, breakfast was delicious and varied but it was the staff that were the highlight of our stay - everyone was so friendly and more than happy to help! Would recommend.

The staff are brilliant and the hotel is modern and clean. Super place.

I wish i was there for longer! the hotel was clean, the pool area was nice and quiet with comfy beds to relax on, the food was tasty and a good portion and the breakfast was amazing, the staff were very helpful and helped recommend places for dinner, the room was clean and cozy, although a little noisy since it was facing the road but i would stay here again if i were to come back.

Many mistakes made. A few nice staff members but more of a rarity than the norm. A lot of confusion and generally not up to standards I would expect for the cost and star rating.

Incredible hotel - loved it!

The spa including the indoor pool & sauna needed to be pre-booked which was a little bit inconvenient. The hotel itself is beautiful and really big. A short walk away from the beach and far enough to drown our the noise from the main strip. Housekeeping could have been better, the room was refreshed minimally and wasn't a full housekeeping service, just a turndown service and towel change. We had the half board which was great but only few veg options and soft drinks were not included. Overall a lovely hotel and enjoyable stay- lovely designed hotel.

We had a lovely stay at the hotel and would highly recommend it. Although the area has a strong German influence, the hotel is positioned perfectly — close enough to enjoy it if you want to, yet far enough away to avoid it if preferred.

Great place to stay!!! It was wrap!

Very nice

Great hotel and food options! The area can get loud with party goers but it’s close to the beach and airport. Easy bus access to Palma. Staff are welcoming, nice and always helpful. Great hotel amenities!

Excellent all round!

Reception was very helpful, as Expedia somehow let me booked a room for my family of four but the hotel only allowed 3 people in one room. Receptionist helped me solved the issue without me paying any extras and allowed us to stayed in one room.

Clean room, nice staff, wifi worked well and food at breakfast was amazing. We stayed for two weeks in May.

Amazing property and staff. We really enjoyed our time here. The breakfast was amazing and both indoor and outdoor pools were stunning. Our rooms were sparkly clean too! Highly recommend

Top!

Spa

Staff were rude at times. I had to upgrade to fit our family in the room and the whole stay, they kept telling me the room was for 3 x people only, even to the point of housekeeping coming back to remove the extra bed they had just put up! Our room number was neither on any breakfast sheets so were always questioned if we had paid for it or not. No information on how to try the kids club. Spa staff were rude, wouldn’t even let the kids wear goggles to swim in the pool. Not a 5* experience. The hotel itself is nice and very well done.

The breakfast was okay. Plenty of amenities to engage with. The style and aesthetic is astonishing! Not all rooms are built the same, was a bit annoyed that we got a room with a shower window that reveals everything in the bathroom from the bedroom. Other than that, it is one of my favourite staycations. Great location -you have everything you need!

Nice stay. Employees try to give everyone a nice stay.

Generally a good quality hotel worth staying at for a short break. It’s worth noting that the recent merger between the two prior separate hotels causes issues. In fact, the hotel has a bit of a split personality. Make sure to stay in the sea side suites building if you want the better service. Staffing remains an issue with breakfast and dinner service quite poor at times. Food quality was ok. Nothing special. Definitely not 5 stars. Also, be aware that the local neighbourhood is a party zone filled with low end bars and night spots which is not nice at all for families.