Overall Ratings & Reviews AC Hotel by Marriott Little Rock Downtown

C

It was an outstanding stay. Everyone was incredibly friendly and helpful. The bedding and the shower were awesome! We thoroughly enjoyed the bar and the food was delicious!

Nice property very clean friendly staff

Comfortable and very clean rooms! Excellent staff- the housekeeper even showed us to our room!

Beautiful hotel with comfortable rooms. Staff were friendly upon check in. Parking is basically “find a spot on the street.” I had to park a street over and was a bit concerned about it at the time, but my car was fine in the morning.

Loved!

Our stay was good but shower water was not hot at all it was barely warm. Comforter material is rough hated the feel. Ate at the restaurant had the steak and potatoes. Potatoes not good at all. Staff was excellent very friendly and helpful. Not sure if I would stay again because I hated talking a cold shower.

Outdated lobby, elevators and bathroom. However, it was safe and clean.

Brittany was AWESOME!! She told us about the good restaurants in the area, and helped me and my sister get a room nearby each other. My Daughter lost our camera and a lady looked on the camera to help us remember when the camera was located last and we were able to find the camera. Kelly the bartender was super nice at the bar, she was welcoming and helped us choose a drink name dangerous and it truly was dangerous lol! Our overall experience was Amazing!

Falsely advertised about breakfast being included and come to find out it was an extra charge to eat. Front desk staff lied about house keeping being gone for the day. When we needed to fresh towel and soap. Lazy staff if I was to word it

Great hotel!!

Very clean and close to everything. Would definitely stay here again.

Staff were particularly friendly and courteous, especially our valet (Dallas?),who parked the car. Our only gripe, was to discover the sliding glass door at the bathroom. Being "prim limeys", we don't encounter those very often!

The ice machine did not recognize the ice bucket in the room. We had to fill the ice bucket by filling a cup then dumping it into the bucket. It took several cups to fill the ice bucket. Very annoying.

Nice! Clean, staff were very helpful

Everything about the hotel front desk and housekeeping staff was perfect! Super helpful and kind. However the rude bartender during happy hour was terrible… he was busy and kept snapping at customers that “he was dealing with all this so it would be a minute” but when we finally placed our order for smoked whiskey and he said ok, stepped away to grab a glass and he then snapped again and said “oh I can’t do that it takes too long and if you look I have all these people” why couldn’t you say up front you can’t do it? How do you have only 1 bartender for Friday/Saturday night if he is that busy and not able to service customers? Very rude and unprofessional

From thr moment we arrived, my wife and I were treated like royalty. Valet service for the car, top notch customer service from the staff, and the room was amazing! The bed was super comfy and the rainfall shower was so nice. The hotel was close to some great restaurants and we thoroughly enjoyed our stay.

Clean and convenient hotel right downtown.

Second time and will be back.

The hotel was clean, and the staff were welcoming. The hotel was in the best location for the event I was attending, but I didn’t feel very safe walking to restaurants and to the event alone despite the closeness of proximity.