Avalon Suites Yorkville

Explore Avalon Suites Yorkville
8.0
Very Good
From 747 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

3.0

Traveler Reviews Avalon Suites Yorkville

Number of reviews per page
20
40
Top reviews
Teagan
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good deal for the price. Location is great. Its not quite as lavish as it seems, but once again very worth it for the price and would recommend it at a good price. Paint peeling off the wall in the bathroom, fridge beeps a lot and won't stop. But overall very good stay
Lorinda
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2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bedding had not been washed , visible dirt and stains on both pillow cases and duvet cover. No fitted sheet on the bed. The window latches were both broken , living area unable to open and the bedroom window unable to close - stuck open 3 inches. The microwave was not working.
Shyana
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Easy stay.
Gideon
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent
Lamia
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and staff
Davide
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This place was 5 stars all around. The apartment was extremely clean, nicely furnished and well stocked. The staff was very friendly and helpful. The location is great,, walking distance from everything. Definitely recommend!
Mieya
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6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room and furniture were very worn
dave
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The suite was a nice unit. There were no tea area is nice.
Sara
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was fine, but definitely
Idara
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Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I enjoyed my stay at avalon suite so far and i'm so sad that i have to leave soon! The hospitality was top notch, thank you so much 😌😌
Janice
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The thermostat was stuck and there was no A/C, so that I was roasting in the room, so much so that I had to sleep with the door open all night at the suggestion of the building concierge, just to breathe and the window had the crank removed so it was unopenable. Their solution was to come up while I was out, turned off the thermostat , opened the window somehow which only opens about an inch, and brought a tiny little fan. After all this, the temp still said 24 degrees in the room, so I couldn't stay there anymore. No instructions on the TV remote - there were 3 remotes and they could have had instructions on which to use. The shower faucet is loose. The concierge service for the unit closes at 10pm and the building concierge downstairs is not for the unit. There is no housekeeping service for the unit!
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Steve
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The overall condition of the unit was just OK. The bathroom is very dark, especially if you are taking a shower. There is obvious water damage. The kitchen was well set up, a notice mentioned instructions for using the dishwasher, but there was nothing. It was not a pleasant experience checking in, I spent the extra $50 to get an early check-in and specifically mentioned I required a 12:00 instead of the 3:00 as I had meetings at 12:30. Upon arrival, I was told that early check in time is 1:00, I received NO notice and I had to scramble to find a quiet spot for my meetings. I should have been told they could not accommodate me; they just charged me. To get in the otherside of the bed, you have to step up on a windowsill as the bed just fits. There are no bedside tables, so no place to charge your phone unless you put it on the floor.
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kristina
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location.
Ingrid
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

All great
Karen
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Horrendous , filthy, looked nothing like the photos, stained mattesss, no pad, hair EVERYWHERE, bathroom counters, bed, floors, smelled, second bedroom no window, just a drape around it. Awful.
Kevin
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was worn out
Robin
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Business
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Comfort Condo, 1 Bedroom: The pics in the ad are of different suites. I now realize I got the comfort condo and even that was incorrect as it was a studio not a one bedroom. None of those pics represent the space I got and paid for. They should have to advertise one unit specific to what you are getting or have a drop-down to show each different unit. Clearly a bait and switch! I will attach pics to show how the laminate flooring was completely in a shambles with big gaps everywhere. It was a mess. I informed Avalon only to hear that the flooring is the same throughout the building and not their responsibility. It’s a condo… fix it! What I can’t figure out is the many good reviews. Is that too part of their gig?
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Kathy
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Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wifi didn’t work well. Instructions on how to get into the building weren’t clear.
Terry
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Business Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very clean. Close to everything
James
icon-Leisure
Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Luckily, ran into staff on the way in. ASY is part of a Condo/Appt building. Concierge at from desk has nothing to do with them. I have no idea how I'd have gotten into the room if the staff person hadn't walked out of the service elevator at just the right moment. Handle on the tub water facet fell off into the tub while I was in it. Heavy brass and if it had hit my foot, there would have been a real problem. No wash clothes except for "dehydrated" face wipe thingies. Bed was very soft, unlike most hotels. Weather was cold, but room was warm. I just needed a place to sleep and it was sufficient. The price was acceptable. They seem very keen to keep laundry costs down. Repeated statement about increased cost if you get makeup (or bodily fluids) on a towel. One such statement is all that is needed.
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