Traveloka (357)
Other sources (19)
9.7
Exceptional
From 357 reviews
Provided by travelers on
Cleanliness
9.7
Room Comfort
9.7
Meal
9.5
Location
9.7
Service and Facilites
9.7
People often mention about Santa Luxury Hotel
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Staff Friendliness (29)
Surroundings (26)
Distance to City Center (25)
Room Space (25)
Bedroom (22)
Family Friendly (20)
Hotel Area (20)
Variety (19)
In-house Restaurant (18)
Bathroom (17)
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Traveler Reviews Santa Luxury Hotel
Number of reviews per page
20
40
Customer reviews
HA
Hà Anh H.
10.0
/10
Reviewed 2 week(s) ago
Good service. Clean and beautiful room with nice view. Tuyet and Trang are enthusiastic and lovely.
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Accommodation's Reply
16 Sep 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
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NM
Nguyen M. H.
Staycation
10.0
/10
Reviewed 2 week(s) ago
Careful service, delicious and full breakfast. The hotel is near the beach and a short walk away.
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Accommodation's Reply
09 Sep 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
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p
phanhoaianh
10.0
/10
Reviewed 2 week(s) ago
Receptionists Trang and Tuan enthusiastically support customers. I am very satisfied with the Santa Hotel. Rcm everyone come here
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Accommodation's Reply
16 Sep 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
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PN
Peter N.
9.6
/10
Reviewed 2 week(s) ago
The hotel is clean and comfortable. The staff is friendly and helpful. However, the breakfast buffet needs to focus more on the taste of the dishes.
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Accommodation's Reply
09 Sep 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
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TN
Trinh N. Q.
10.0
/10
Reviewed 3 week(s) ago
Convenient hotel for travel. Friendly staff, especially Trang and Tuyet.
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Accommodation's Reply
06 Sep 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
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nm
nguyen m. t.
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, good service. Nice location, convenient.
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Accommodation's Reply
06 Sep 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
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Hoang N.
10.0
/10
Reviewed 4 week(s) ago
Hotel near the beach, convenient, enthusiastic staff especially receptionists Trang and Tuyet
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Accommodation's Reply
06 Sep 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
CN
Cao N. T. T.
10.0
/10
Reviewed 4 week(s) ago
My family will definitely come back if we come to Da Nang. Thank you Ms. Duyen and Tuan for your full support ❤️
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1 people find it helpful
Accommodation's Reply
06 Sep 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
CN
Cao N. T. T.
10.0
/10
Reviewed 4 week(s) ago
My family has children and they helped me check in early ❤️thank you Trang and Tuyet ❤️
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Find this review helpful?
Accommodation's Reply
06 Sep 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
CN
Cao N. T. T.
10.0
/10
Reviewed 4 week(s) ago
Thank you staff for giving my family a wonderful experience. Thank you Trang and Tuyet for your full support ❤️
See original
Find this review helpful?
Accommodation's Reply
06 Sep 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
NGUYEN T. M. T.
10.0
/10
Reviewed 5 week(s) ago
Good hotel, friendly and handsome staff
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Accommodation's Reply
06 Sep 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
NGUYEN T. M. T.
10.0
/10
Reviewed 5 week(s) ago
Ok hotel, good breakfast, nice and friendly staff
See original
Find this review helpful?
Accommodation's Reply
06 Sep 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
TH
Thu H.
10.0
/10
Reviewed 5 week(s) ago
Tuan Trang. Good service experience, enthusiastic staff. Will come back.
See original
Find this review helpful?
Accommodation's Reply
06 Sep 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
TD
Thanh D.
10.0
/10
Reviewed 5 week(s) ago
Receptionists Trang and Duyen supported my family and I were very satisfied when staying at Santa. Recommend for everyone to book a room here 😄😄
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Find this review helpful?
Accommodation's Reply
06 Sep 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
Nguyen
9.7
/10
Reviewed 6 week(s) ago
The room is spacious, airy, the toilet is clean. The service is ok, the staff is friendly and enthusiastic, especially the receptionists Tuan and Trang.
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Find this review helpful?
Accommodation's Reply
13 Aug 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
N***n
Staycation
10.0
/10
Reviewed 7 week(s) ago
ok hotel, friendly staff
See original
Find this review helpful?
Accommodation's Reply
13 Aug 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
T***a
10.0
/10
Reviewed 7 week(s) ago
Duyen and Trang are very friendly, good service, enthusiastic support. Clean hotel.
See original
1 people find it helpful
Accommodation's Reply
05 Aug 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
NT
Nguyễn T. T.
10.0
/10
Reviewed 7 week(s) ago
It was very okay when I first came to Da Nang and had the opportunity to stay at Santa, thank you Ms. Duyen - Trang for your enthusiastic support.
See original
Find this review helpful?
Accommodation's Reply
04 Aug 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
HN
Hoang N. H.
10.0
/10
Reviewed 8 week(s) ago
Good service, comfortable, staff Trang and Tuyet are very ok, satisfied here
See original
1 people find it helpful
Accommodation's Reply
04 Aug 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
HN
Hoang N. H.
10.0
/10
Reviewed 8 week(s) ago
Good service, comfortable, staff Trang and Tuyet are very ok
See original
1 people find it helpful
Accommodation's Reply
04 Aug 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
Number of reviews per page
20
40
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