DI
Dennis I. V.
Business
9.7
/10
Reviewed 4 day(s) ago
The food has been good. The only concern is the gym on the second floor kinda feels unmaintained and dark.
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Accommodation's Reply
07 Oct 2026
Dear Mr. Dennis,
Warm greetings from Swiss-Belhotel Solo.
On behalf of the management and the entire team at Swiss-Belhotel Solo, we would like to thank you for choosing to stay with us during your visit to Solo.
We also greatly appreciate the feedback you have shared with us. Please accept our sincere apologies for the inconvenience you experienced regarding the gym facilities at our hotel.
Your feedback has been received and carefully reviewed. We have taken the necessary follow-up actions through our internal evaluation process as part of our commitment to continuously improve the quality of our service.
We sincerely hope to have the opportunity to welcome you back on your next visit and provide you with a more comfortable and enjoyable stay.
Thank you once again for your feedback, your trust, and the opportunity to improve our services.
Yours sincerely,
Elwas Suwarno
General Manager
Swiss-Belhotel Solo




