Everyone was kind and helpful. They were very accommodating sine I arrived early an allowed me to get into my room. When I got there breakfast had ended and I was allowed to partake for a discounted even though it was not part of my stay. Jet lag made me late the second day and again they let me eat.

Nice room, clean. I didn’t like the location. Breakfast was ok, nothing special.

convenient location

The hotel is fine - although not a four star. The location is very noisy if you are at the front of the hotel due to the busy road and facilities are basic (no food aside from breakfast). If you are a light sleeper you will struggle to sleep. I did not sleep at all the night I stayed here.

I loved this hotel, very spacious and clean and great location near the port but not too far from the central hustle and bustle of the city. The reception team was also very kind and allowed me to keep my luggage there to continue my trip to Filicudi and collect on my return. Very much appreciated 😊

Easy to get to the areas we wanted to visit. Lovely breakfast. Room at the back was clean and quiet.

Lovely hotel. Spacious room. Nice views. Great location. Staff was very friendly and the breakfast in the morning was great. We would come back in a minute.

We stayed 4 nights with my wif and 1 kid, clean room and medium breakfast, needed to ask for egg and bread once they get finished and no one brought more until you asked for. Young Lady in breakfast area was not so gentle with guest and talked kind of rude when you ask something. Terrible internet, We haven't had any wifi during all 4 nights and after following up with front desk they didn't care. I needed internet so bought data on the cell phone. Our room had two ACs but one of them was out of service, when informed receptionist they promised to fix but have not ever happened.

Beautiful hotel with a fantastic location. The staff is amazing with service and friendliness. We would highly recommend this hotel while visiting Palmero.

Lovely place to stay when going on a cruise 5 minute walk to the port but the area was lovely

Very friendly and professional staff.

Super friendly staff. The staff rom was spotless and the property itself was perfect. Breakfast was also nice; delicious pastries. Location is great for nice restaurants 5-10 mins walk away.

Room was noisy at the front overlooking a main highway. Hotel bar was closed on a Saturday evening due to a member of staff not showing up. But it is a convenient location for the port and also local sights. V good breakfast.

Nice hotel for the money. Make sure to request a room in the back of the hotel since traffic noise may keep up a light sleeper.

The street and view is not fancy but the rooms , service and everything was excellent. Very convenient to all tourist sites. The only negative was the so so breakfast. Great soundproofing blocking traffic outside.

Close to central area

Excellent location, quiet but 10 mins walk to Theatro Massimo

Nice hotel and staff but slightly noisy with traffic from main road

I loved to stayed there

I don’t think this is a hotel. More like a motel. Only the first floor of the building is rooms and the entire building is residential apartments. You can hear a very loud noise from the room if you have a room next to the main road. In the evening you can hear upstairs residents walking noise. The room is clean however somehow there was no hot water during the stay. It was my second day and the engineer came to the room to check the issue. Also, one thing I don't really like is the receptionist questions about your place of birth which is weird. When I asked her/him they said they couldn't find it on Google. I was like why were they searching and checking customers' personal privacy? They said it's the police required to put the place of birth. Ok, first time have had this kind of experience in my life since travelling around the world.