auliya p. a.

Leisure

10.0

/10

Reviewed 20 hour(s) ago

Staying at Aces Hotel is very exciting because just a short walk away we are already at Petaling Street.

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T***A

8.5

/10

Reviewed 6 day(s) ago

The male hotel staff were unfriendly, but the female staff were friendly. The hotel is right across from Petaling Street, making it very accessible.

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D***n

Leisure

8.4

/10

Reviewed 1 week(s) ago

The location is quite strategic, but the hotel staff on duty on Wednesday, June 13, 2026, on the 11:45 PM shift were extremely unfriendly. Every time we asked for help, they always grumbled, and even when other customers asked for help, they grumbled after helping. There were also no toothbrushes in the room (amenities were incomplete).

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W***a

Leisure

10.0

/10

Reviewed 3 week(s) ago

Strategic location near several busy centers such as Petaling Street and Central Market, also close to Pasar Seni Station for those who want to use Rapid KL, spacious and comfortable rooms, friendly and polite staff, very easy check in/out process, recommended for those who want to explore Kuala Lumpur on foot or using public transportation.

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1 people find it helpful

Accommodation's Reply

10 May 2026

Dear Valued Guest, Thank you for your wonderful review and recommendation. We are delighted to know that you enjoyed our strategic location, comfortable rooms, and the friendly service provided by our team. It is also great to hear that the easy check-in and check-out process made your stay even more pleasant. We truly appreciate your kind feedback and are happy that our location near Petaling Street, Central Market, and Pasar Seni Station made it convenient for you to explore Kuala Lumpur. We look forward to welcoming you again for another enjoyable stay in the future. Best Regards, General Manager Aces Kuala Lumpur

P***s

8.5

/10

Reviewed 5 week(s) ago

For that price, it's totally worth it! If you want to go to Genting, you can just walk to the shuttle. It's also close to KLCC by LRT.

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1 people find it helpful

Accommodation's Reply

24 Apr 2026

Dear Valued Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur

R***y

Business

8.5

/10

Reviewed 6 week(s) ago

Nice hotel but not very nice environment

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Accommodation's Reply

18 Apr 2026

Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I sincerely apologize that your experience did not meet your expectations. We take guest feedback very seriously and regret that we fell short of our usual standards during your visit. Your concerns are important to us, and we will address them with our team to ensure necessary improvements are made. Delivering exceptional service is our top priority, and it’s clear we did not achieve that on this occasion. Thank you again for bringing this to our attention. We truly hope to have the opportunity to welcome you back in the future and provide you with the level of service you deserve. Best Wishes General Manager Aces Kuala Lumpur

Dian M. S.

Leisure

9.7

/10

Reviewed 6 week(s) ago

I like staying here, it's close to Book Xces, Petaling Street and good photo spots.. the place to eat at Howcow Copitiam is also close 🥰🥰🥰

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2 people find it helpful

Accommodation's Reply

09 Apr 2026

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur

r***i

9.4

/10

Reviewed 7 week(s) ago

I didn't choose the wrong hotel, I will come back to Aces Hotel again.

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1 people find it helpful

Accommodation's Reply

10 Apr 2026

T***o

Leisure

9.1

/10

Reviewed 7 week(s) ago

Close to the market area and nice for walking around

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Accommodation's Reply

09 Apr 2026

F***a

Medical

9.4

/10

Reviewed 7 week(s) ago

Thank you Aces Hotel, I really enjoyed staying here, it's clean, comfortable, strategic location, I really like it. Will be back soon, God willing.

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Accommodation's Reply

09 Apr 2026

r***i

Leisure

9.4

/10

Reviewed 7 week(s) ago

You must try staying here, I swear it's that comfortable, but it's a bit difficult to find the entrance if you arrive at night, the room is big, the atmosphere is calm, the location is right across from Petaling Chinatown

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1 people find it helpful

Accommodation's Reply

10 Apr 2026

ardi n.

8.5

/10

Reviewed 8 week(s) ago

Good hotel, near food center and art market. Good access from MRT

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Accommodation's Reply

05 Apr 2026

a***y

9.4

/10

Reviewed 8 week(s) ago

The hotel staff was very friendly and spoke Indonesian, making check-in easy. There was a hot and cold water dispenser available for unlimited refills, and an iron was also available for those who needed to straighten their clothes. The rooms were also clean. Recommended for tourists looking to stay overnight.

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Accommodation's Reply

29 Mar 2026

resa n. f.

9.4

/10

Reviewed 10 week(s) ago

If you are coming for jastip, it's a good place to stay. So affordable, the room was clean.

2 people find it helpful

Accommodation's Reply

14 Mar 2026

R***y

Leisure

8.5

/10

Reviewed 11 week(s) ago

It’s good! The best part for me is the free water.

1 people find it helpful

Accommodation's Reply

06 Mar 2026

Ade A. F.

Staycation

8.5

/10

Reviewed 12 week(s) ago

Fun, close to Petaling Street and of course MRT-LRT-bus station.

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Accommodation's Reply

27 Feb 2026

S***a

9.4

/10

Reviewed 13 week(s) ago

The room [is] quite big, the location [is] also strategic, [and] close to Mesjid Jamek, Pasar Seni, and one other station (I forgot). Beside the hotel building, there is also [a] Seven Eleven & fast food resto.

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Accommodation's Reply

27 Feb 2026

U***a

9.4

/10

Reviewed 13 week(s) ago

The hotel is very strategically located across from Petaling Street. Next time I go to Malay, I want to stay here again.

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3 people find it helpful

Accommodation's Reply

22 Feb 2026

A***d

10.0

/10

Reviewed 13 week(s) ago

100% comfortable, safe, peaceful, recommended.

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Accommodation's Reply

27 Feb 2026

P***a

9.1

/10

Reviewed 14 week(s) ago

The hotel staff was very friendly and spoke Indonesian, so it wasn't confusing at all, haha. You can also leave your luggage before check-in, so you don't have to drag it around Chinatown. I was a bit scared and panicked when I got home that night, but it turned out to be safe because there's security at the downstairs elevator and at the upstairs elevator in front of the hotel.

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1 people find it helpful

Accommodation's Reply

14 Feb 2026

ACES Hotel Kuala Lumpur

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