Overall Ratings & Reviews Ibis Samarinda

Traveloka (5,421)
Other sources (7)
8.7
Very Good
From 5,421 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about Ibis Samarinda
All
Ambiance (161)
Staff Friendliness (159)
Bedroom (152)
Distance to City Center (149)
Hotel Area (144)
Bathroom (139)
Accessibility (128)
Variety (117)
Surroundings (116)
Family Friendly (115)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ibis Samarinda

Number of reviews per page
20
40
Customer reviews
Y***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Near public spaces, at the center of the town. Perfect place to have a staycation with family.
Find this review helpful?
Accommodation's Reply
23 Aug 2026
Dear Valued Guest, Warm greetings from ibis Samarinda. Thank you very much for taking the time to share your positive feedback. We are delighted to know that you enjoyed your stay with your family and found our central location and proximity to public spaces convenient for your staycation. We are truly grateful for your kind appreciation and are pleased that ibis Samarinda could be a perfect place for your family getaway. We look forward to welcoming you and your family back for another enjoyable stay in the future.Warm regards, Seto Marsono. General Manager
Dayang E. H. S. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the food is delicious, and the cleanliness is the best.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2026
Dear Mr. Dayang E. H. S. S., ibis Samarinda Hotel would like to express our sincere gratitude for your positive review. We are delighted to know that you enjoyed your stay with us, particularly the friendliness of our staff, the taste of the food, and the cleanliness of the hotel, which met your expectations. Your compliments are an encouragement to our entire team to continue providing the best service and maintaining the quality of food, cleanliness, and comfort for all our guests. We hope to welcome you back to ibis Samarinda Hotel for your next stay. Sincerely, Seto Marsono, General Manager
Translated by Google Icon
See original
O***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Ok, clean place easy access.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2026
Dear Gentlemen/Ladies, From the bottom of our hearts, ibis Samarinda Hotel, we sincerely thank you for your positive review. We are delighted to hear that you were satisfied with the cleanliness and convenience of the hotel during your stay. Your compliments motivate our entire team to strive to maintain cleanliness, comfort, and provide the best possible service to all our guests. We hope to welcome you back to ibis Samarinda for your next stay. Sincerely, Seto Marzono, General Manager
Translated by Google Icon
See original
h***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Strategic location, comfortable rooms, friendly staff, delicious breakfast, and next to a mall. The coffee shop is also delicious and cozy enough.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2026
Dear Gentlemen/Ladies, It is with great pleasure that we at ibis Samarinda Hotel would like to express our sincere gratitude for your positive review. We are delighted to hear that you enjoyed your stay at ibis Samarinda, particularly your appreciation of the excellent location, comfortable rooms, friendly staff, and delicious breakfast. We are also pleased that the easy access to shopping malls and the cozy atmosphere of our café contributed to your experience. Your compliments motivate our entire team to continue striving to provide the best service and experience for all our guests. We look forward to welcoming you back to ibis Samarinda again in the future. Sincerely, Seto Marzono, General Manager
Translated by Google Icon
See original
Rembang I. (. R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Highly recommended for those who want to go for a walk, not far away from the mall or have a coffee.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2026
Dear Mr. Rembang I. (.R.), From ibis Samarinda Hotel, Thank you very much for your positive review and feedback. We are delighted to hear that ibis Samarinda's excellent location allows you easy access to various activities, from shopping at the mall to relaxing with a coffee. Your compliments and suggestions encourage our entire team to strive for the best service and experience for all our guests. We look forward to welcoming you back to ibis Samarinda again in the future. Sincerely, Seto Marzono, General Manager
Translated by Google Icon
See original
Fathul J.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Very comfortable and very friendly service.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2026
Dear Mr./Ms. Fatul J., Greetings from ibis Samarinda Hotel. Thank you very much for your positive review. We are delighted to hear that you felt comfortable during your stay and were satisfied with the friendly service from our team. Your compliments are an encouragement to the entire ibis Samarinda team to continue striving to provide the best service and a comfortable stay experience for all guests. We hope to welcome you back to ibis Samarinda Hotel again on your next stay. Sincerely, Seto Marzono, General Manager
Translated by Google Icon
See original
sarah m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The cafe in the lobby has delicious pastries and excellent coffee. It's easy to find food and entertainment since it's in the same building as the mall.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Aug 2026
Dear Ms. Sarah M., This is a brief message from ibis Samarinda Hotel. Thank you very much for your positive review. We are delighted to hear that you enjoyed the pastries and coffee at our lobby café, Coffee & Co., and appreciated the convenient access to a variety of restaurants and entertainment options as the hotel is directly connected to the shopping mall. Your compliments motivate our entire team to continue striving to provide the best quality food, comfort, and service to all our guests. We look forward to welcoming you back to ibis Samarinda Hotel again in the future. Sincerely, Seto Marzono, General Manager
Translated by Google Icon
See original
luis a.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The hotel staff is friendly and to Mas Fahrul, thank you for helping me get the shoes I left in the room 👍🏻
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Aug 2026
Dear Mr. Louis A., This is a brief message from ibis Samarinda. Thank you very much for your positive review. We are delighted to hear that you appreciated the friendliness of our staff during your stay, and we are also pleased that our staff member, Mr. Fahrul, was able to assist you with the item you left in your room. We will forward your compliments to Mr. Fahrul to inspire him to continue providing the best service and attentiveness to all guests. We hope to welcome you back to ibis Samarinda for your next stay. Sincerely, Seto Marzono, General Manager
Translated by Google Icon
See original
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Have stayed at this hotel several times, never disappoints... Thank you Ibis Hotel
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
23 Aug 2026
Dear Valued Guest, From ibis Samarinda Hotel, we extend our deepest gratitude for your positive review and for your continued trust in choosing ibis Samarinda as your accommodation. We are delighted to know that we have consistently provided you with a pleasant and memorable experience during your stays. Your trust and appreciation motivate our entire team to strive to maintain the quality of our service and deliver the best possible experience to all our guests. We look forward to welcoming you back to ibis Samarinda on your next visit. Sincerely, Seto Marzono, General Manager
Translated by Google Icon
See original
Purnama L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Fun, pleasant, downtown. If you want to find food, it's not far; just go downstairs.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2026
Dear Ms./Mrs. Purnama L., This is a brief message from ibis Samarinda Hotel. Thank you very much for your positive review. We are delighted to hear that you were comfortable and enjoyed your stay at ibis Samarinda. We are also pleased that our central location, directly connected to shopping malls, made it easy for you to find food and other necessities during your stay. Your compliments are an encouragement to our entire team to continue providing the best service and experience to all our guests. We hope to welcome you back to ibis Samarinda Hotel for your next stay. Sincerely, Seto Marzono, General Manager
Translated by Google Icon
See original
Umi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The food at Kecapi Cafe is really delicious. The pool is also kid-friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2026
Dear Mr. Umi S., Greetings from ibis Samarinda Hotel. Thank you very much for your positive review. We are delighted to hear that you enjoyed your meal at Kekapi Restaurant and were satisfied with the child-friendly pool facilities. We are also glad that the facilities and dining options at ibis Samarinda provided a memorable experience for you and your family. Your compliments encourage our entire team to continue striving to provide the best service, facilities, and experiences for all our guests. We hope to welcome you and your family back to ibis Samarinda again in the future. Sincerely, Seto Marzono, General Manager
Translated by Google Icon
See original
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Delicious food and friendly staff. Great for business trips and family trips.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2026
Dear Gentlemen/Ladies, From the ibis Samarinda Hotel, we respectfully thank you for your positive review. We are delighted to hear that you enjoyed our food and the friendly service from our staff. We are pleased to know that ibis Samarinda is a convenient choice for both business and family vacations. Your compliments encourage our entire team to continue striving to provide the best service and experience for all our guests. We look forward to welcoming you back to ibis Samarinda on your next visit. Sincerely, Seto Marzono, General Manager
Translated by Google Icon
See original
Nurhadiah N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
I like staying here the most,,,,
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2026
Dear Ms. Noorhadiah N., From ibis Samarinda Hotel, we would like to express our deepest gratitude for your positive review and appreciation. We are delighted to know that ibis Samarinda is one of your favorite accommodations. Your trust and appreciation motivate our entire team to strive for the best service and to provide a comfortable and memorable stay. We look forward to welcoming you back to ibis Samarinda for your next stay. Sincerely, Seto Marzono, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
This hotel is actually highly recommended due to its strategic location and delicious food. Unfortunately, some aspects need improvement, such as the smelly bathroom (needs a blower) and the frequently intermittent Wi-Fi. Overall, this hotel is quite good.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Aug 2026
Dear Valued Guest, It is with great pleasure that we, ibis Samarinda Hotel, express our sincere gratitude for your review and feedback. We are delighted to hear that you enjoyed the hotel's excellent location and the food we served. However, we apologize for the inconvenience you experienced regarding the uncomfortable bathroom conditions and the frequently disconnected Wi-Fi connection. We greatly appreciate this feedback and will forward it to the relevant team for immediate investigation and improvement. We are committed to continuously improving the quality of our facilities and services to provide a more comfortable stay for all our guests. We hope to welcome you back to ibis Samarinda Hotel again and provide you with an even better experience on your next visit. Sincerely, Seto Marzono, General Manager
Translated by Google Icon
See original
Profile Picture
Sofyansyah
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
My family and I's favorite hotel when we're in Samarinda.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Aug 2026
Dear Mr./Ms. Sofyansiah, From ibis Samarinda Hotel, we extend our deepest respects. Thank you so much for your and your family's trust in choosing ibis Samarinda as your first choice of accommodation every time you visit Samarinda. We are delighted to have been a part of your journeys and family memories. Your trust and appreciation motivate our entire team to strive for the best service and provide a comfortable and memorable stay. We look forward to welcoming you and your family back to ibis Samarinda on your next visit. Sincerely, Seto Marzono, General Manager
Translated by Google Icon
See original
wulandari p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and very helpful. Furthermore, I really enjoyed the breakfast, which was varied and delicious every day. This is one of my go-to hotels for every staycation.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2026
Dear Mr./Ms. Wulandari P., From ibis Samarinda Hotel: Thank you very much for your positive review and for choosing ibis Samarinda as one of your preferred hotels for your vacation. We are delighted to hear that you were satisfied with the friendliness and assistance of our staff and enjoyed the varied and delicious breakfast every day. Your continued trust in ibis Samarinda is a source of pride and motivation for our entire team to provide the best service and experience on every visit. We hope to welcome you back on your next vacation to ibis Samarinda. Sincerely, Seto Marzono, General Manager
Translated by Google Icon
See original
Hanawaty
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly and the hotel rooms are clean and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2026
Dear Ms. Hanawati, Sincerely, from ibis Samarinda Hotel. Thank you very much for your positive review. We are delighted to hear that you appreciated the friendliness of our staff and felt comfortable in the clean and comfortable room during your stay. Your compliments are an encouragement to our entire team to maintain cleanliness, comfort, and provide the best service to all guests. We hope to welcome you back to ibis Samarinda Hotel again on your next stay. Sincerely, Seto Marzono, General Manager
Translated by Google Icon
See original
Hanawaty
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly and the hotel rooms are clean and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2026
Dear Mr./Ms. Hanawati, Sincerely, from ibis Samarinda Hotel. Thank you very much for your positive review. We are delighted to hear that you appreciated the friendliness of our staff and felt comfortable in the clean and comfortable room during your stay. Your compliments are an encouragement to our entire team to maintain cleanliness, comfort, and provide the best service to all guests. We hope to welcome you back to ibis Samarinda Hotel again in the future. Sincerely, Seto Marzono, General Manager
Translated by Google Icon
See original
Hanawaty
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff is very friendly and the hotel rooms are clean and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2026
Dear Hanawati, Welcome to Ibis Samarinda Hotel. Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay with our friendly staff and clean, well-equipped rooms. Your praise is a great encouragement to all of us at the hotel, and we will continue to strive to provide the best service, a clean environment, and a comfortable stay for our guests. We look forward to welcoming you back again. Thank you. General Manager, Seto Marsono
Translated by Google Icon
See original
Hanawaty
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly and I like that the hotel room is clean and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2026
Dear Ms. Hanawati, Sincerely, from ibis Samarinda Hotel. Thank you very much for your positive review. We are delighted to hear that you appreciated the friendliness of our staff and felt comfortable in the clean and comfortable room during your stay. Your compliments are an encouragement to our entire team to maintain cleanliness, comfort, and provide the best service to all guests. We hope to welcome you back to ibis Samarinda Hotel again on your next stay. Sincerely, Seto Marzono, General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40