6.1
Pleasant
From 48 reviews
Provided by travelers on
Cleanliness

6.0

Room Comfort

6.0

Meal

6.4

Location

6.2

Service and Facilites

5.8

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Traveler Reviews SPOT ON 3155 Penginapan Banyu Biru Syariah

Number of reviews per page
20
40
Customer reviews
Nindi F.
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6.0
/10
Reviewed 125 week(s) ago
Very poor administration
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Rafika S.
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6.9
/10
Reviewed 140 week(s) ago
Don't check in. The guard said that the girl couldn't because it was already 21.30 pm. Finally, pay cash again, please make a statement that you can't check in after 5pm.
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5 people find it helpful
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Irvan Z. R.
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6.2
/10
Reviewed 151 week(s) ago
The room that was ordered when I wanted to check in was not even available, then the one that was available the price was way above the application.
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1 people find it helpful
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Vina S.
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5.4
/10
Reviewed 163 week(s) ago
Service is not good, not friendly, dirty.
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4 people find it helpful
Accommodation's Reply
30 Jun 2022
Hi, Vina! We regret that the stay was not a great experience. Hope to have another opportunity soon so we can make up for it for you with a great stay ahead. Greetings, Jane!
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agus a.
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4.8
/10
Reviewed 170 week(s) ago
Not up to my expectations.
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1 people find it helpful
Accommodation's Reply
26 Apr 2022
Hi, Made! We are truly sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Ivy
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Ferdi
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4.5
/10
Reviewed 179 week(s) ago
The least recommended hotel, the facilities do not match what is in the application! Want to REFUND also can't.
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1 people find it helpful
Accommodation's Reply
23 Feb 2022
Hi Ferdi, We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Kiswari!
Hisbullah
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6.0
/10
Reviewed 193 week(s) ago
Not recommend. Does not match some of what is advertised in the application.
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2 people find it helpful
Amos L. S.
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4.8
/10
Reviewed 201 week(s) ago
Tidak sesuai deskripsi ada ac, kamar mandi dalam, ada wifi. Semua b*llsh*t. Hoax. Baru kali ini di ghosting sama agen online. Cocok dibilang kamar kost. Kasur springbed per nya sudah keluar macam paku tajam. Dan semua kamar pake kipas yang kotor ga pernh dibersihkan.
6 people find it helpful
Mohammad A.
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5.4
/10
Reviewed 202 week(s) ago
Dirty hotel, lots of mosquitoes, don't use air conditioning, what's okay is only the bathroom is clean.
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5 people find it helpful
Mohamad I. A.
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4.8
/10
Reviewed 234 week(s) ago
does not match the description, in the description there is ac, the bathroom is inside, there is no original wifi at sx, no ac, the bathroom is outside, there is a really dirty fan, all the rooms have lots of mosquitoes, lots of cobwebs.
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5 people find it helpful
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Romi r.
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6.0
/10
Reviewed 234 week(s) ago
The rooms have lots of mosquitoes, there are lots of mosquito Wc mites
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2 people find it helpful
Yuyun M.
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6.0
/10
Reviewed 239 week(s) ago
Lots of mosquitoes, the rooms are too stuffy.
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3 people find it helpful
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Priyo A.
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4.8
/10
Reviewed 245 week(s) ago
lots of mosquitoes both in the bedroom, bathroom, back room and front sitting room ... the fan is dotted and dusty dirty. in the application there is air conditioning but it turns out that it is only a fan that has no wind.
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4 people find it helpful
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Ai Gojali
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6.0
/10
Reviewed 255 week(s) ago
We recommend that you include prices that use AC only. It's hot using a fan and there is no TV and bathroom outside.
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6 people find it helpful
Rahma P.
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6.0
/10
Reviewed 257 week(s) ago
the facilities that are there are completely different. & inversely proportional to, what is offered is air-conditioned, the bathroom is inside. of the many rooms, there is only one air-conditioned room, the rest is a fan. the bathroom is outside. if we want the air-conditioned one They offer who knows tomorrow the occupants will come outthere is a really good hotel service ... it's really sad if it's not suitable, don't put it on the grandiose "detrimental to the custumer ... like me who brings a small ankle automatically not want ...
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12 people find it helpful
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