Overall Ratings & Reviews Grand Hotel KYRIOS Veracruz

Tremendous stay. Breakfast in the hotel each morning was a bargain and super helpful wait staff and food options. The pool was great, but please add some way for seniors to enter and leave it easily. Neighborhood fantastic for food options - incredible pastor down the street, but also a Dairy Queen if you need a fix. I would come back and soon.

very neglected and everything is very old

tienen cucarachas

En recepción no te ayudan con tus maletas ,solo te dan las llaves y no tienen servicio de cuarto ,mal servio que ni agua te dejan en el cuarto

the bathrooms are super dirty the towels worse. the rooms are falling apart nothing like the picture

Good

The water in the shower overflowing and AC very poor.not very ckean,found little bugs .,not recommended.

It was close to everywhere I wanted to go!!!

Clean economical hotel but serious problem's with the elevators. One was not working at all the other only went up. You could not summon it to go down. Elevators need to be repaired or replaced for me to stay here again.

Was pretty good location but the swimming pool is kind of small but everything good.

Small one

The bedsheets were dirty, the air conditioner (mini split) was not potent and it was humid and moldy smelling. The staff was not very friendly and I had to greet them first in order to get their attention and service. Pictures are bait unfortunately. Parking is inconvenient as they "keep" your car until the morning in their garage and you have to let them know if you want to go out before sunrise.

For the price, location and service is an excellent hotel.

The bedroom was very nice the tile in the bathroom, but room was very nice which I spent 90 percent of the time at the hotel, the restaurant upstairs, coffee was good, bread was like a brick, needless to say it was a 1 and done eating there! And no Ice machine, but Not a bad room at all. Actually very comfy bed, Clean sheets!

I rented 2 rooms for our family. The room in front was noisy to traffic and had little ants. This might bother some people, not me. The other room was quiet, and no ants at all. Both rooms were very comfortable. We really enjoyed our stay. The pool doesn't have a heater and was very cold but we didn't care. We had fun! The staff are super friendly and will help you with anything you may need. While the hotel might not be ultra luxury, it is a great and safe place to stay. I would go back.

The hotel needs renovation. The beds are so hard that your body aches after sleeping on them. We had to change rooms because at night the street in front of the hotel was very noisy. We have to ask for towels, more pillows, toilet paper, etc

No tienen servicio de restaurante los lunes

su ubicación es adecuada Toallas en mal estado, medio sucias. El baño sucio, incluso no habían recogido sobrantes de huespedes anteriores. No tienen ni agua para tomar. Las instalaciones en pesimas condiciones. Ropa de cama muy vieja Empleados descorteses

Las sábanas estaban manchadas, deberían mejorar la limpieza de sus instalaciones.

Un lugar sucio sin personal al servicio de los huéspedes, las habitaciones olían muy mal. Hay charcos de agua por todos lados. Muy peligroso