Overall Ratings & Reviews Lembah Biru Lagoon

The hotel staff is very friendly and the place is very cool.

I booked through Traveloka and gave proof of booking but I haven't been allowed to enter the room because I had to confirm with the boss first and that took a long time while we were tired from the visit, the condition of the room was also not good, it needed to be renovated, the natural condition was good but it just needed to be cleaned again.

The room is full of rat droppings and is not well maintained.

viu is really good for a vacation spot with family. already need facility rehabilitation.

Very pleasant, cool and clean, feels at one with nature, Mr. Hj. Ande and his wife are very friendly, ordered noodles and tea at night eating by the pool, delicious. Will definitely come here again with a large family. 🤩 swimming is also clean, staying one night is not enough, it should be 2 nights here 😊.

Very, very bad service. I ordered and the label was issued but there was no one at the reception.

Very beautiful location, but whole place is in total disrepair. Looks like no one did any maintenance in last 10 years. Nature, and surroundings are top 5, very beautiful.

Kamar lembab, kasur lembab, lampu kamar ada yang mati. Pintu kamar rusak dan tidak ada air panas.

the location is nice and quiet, the atmosphere is pleasant ... perfect for relaxing with family. The rooms are pretty clean, only poorly maintained.

There is no hot water available for the Deluxe type, then there are no towels for guests, the bed is too stretchy per each so that the sleeping position is uncomfortable for prices over 500 thousand, quite expensive, and the stairs are quite steep without a handle to the room.

The rooms are nice, just want to give advice, please replace the sheets and blankets every time there is a change of guests.