The room was clean and well equipped for our whole family. The location is great, less than 10 minutes walking to many stores. Unfortunately, the washing machine in our unit wasn’t working, but the staff was super friendly and helpful, great and timely communications to help us through the issue. Overall, we had a great stay and would book again next time when we are back to the mountains.

Good value and seemed like a home.

S304 was our room, scuff marks on walls and damaged baseboards. Pots and pans, as well as knives were dented. Unit smelled AWFUL when we arrived. Had to turn on all fans, buy candles and spray air fresheners.

Room Needs some cleaning attention and maintenance. Washing machine was not working, light switches had grubby fingerprints on them, baseboards are swollen and stained and need replaced. Blinds need attention. Kitchen offers great amenities, location is excellent with great mountain views And excellent proximity to restaurants, Shopping and hiking. Staff was easy to communicate with and did their best to accommodate issues. The spa discount only applies to a day spa not the evening session. (At Everwild) Hot tub was not opened when it should be.

Note there are a variety of basecamp properties in Canmore. We were unaware that they were not all in one spot, so did not end up at the same place e as friends. The accommodation provided parking which was nice to have.

Nice hot tub. Micro suite had everything we needed.

Great location- well appointed- we will stay again

Great value - will book through them again!

Lovely

Just limited parking. But everything’s good. Thanks!

Nice accommodation. Very clean!

We had to ask for an iron and iron board even though the listing says they are in each room. No bedding for the pull out couch, just pillows. Other than that, room was great!

Nice room. Very clean and great location

Very clean, good location. Great rooms, beds are a tad hard but not bad at all.

The worst customer service I’ve ever had to deal with. We ran into some complications with our itinerary and Michelle with customer service was so unhelpful/unprofessional and rude, just refused to point me in the right direction. When I asked for a manager or supervisor, I was told I couldn’t speak to one until the end of the week….we decided not to stay here needless to say. Thank god for booking with Expedia or I could have been stuck with this property.

Excellent clean space!

The 3 bedroom unit was perfect for our party of 6! The unit was clean and well equipped and check in/out was super easy. Would absolutely stay here again!

Room was clean, Always a great stay!

Check-in process was great and the space suited our needs. However, once someone checked into the suite above us, it was insanely loud, and I have a feeling they weren't running down the hallways.

Perfect.