Overall Ratings & Reviews Van der Valk Hotel Amsterdam Zuidas

Great luxury hotel close to RAI hall and train station. Room is big and well equipped, breakfast with reach food selection.

This room was so lovely. The beds were like sleeping on a cloud. The rooms are very big and the layout is great for multiple people getting ready. Beautiful hotel.

The stay was amazing. The hotel is very well connected to the bus and train station to travel around Amsterdam and the service was amazing. Stayed there for 4 nights and we had come back to a clean room everyday. Would highly recommend this place and the room had great views of the city.

Room cleanliness was far beyond expectation, floor did not hoofer. Many debris, trashes found on floor upon arrival. Dust all around in room, cushions, hairdryer, Tv, mini bar etc. Towels were old with odour smell. Fridge was not working, reported to Front Desk at lobby next morning. Was told technician will fix it. Nothing happened when we came back in the evening. Called Front Desk again, however he said no record. The customer service was extremely worst, not willing to answer questions even just a simple one. Only told us, she doesn’t know. The whole hotel team would need to be trained how to serve a customer for a hospitality industry. Front office, hostess and female egg chef were blunt, no smile, not helpful at all.

Excellent hotel. Really enjoyed my stay here. Staff were very welcoming

Amazing place / surrounding area was very quiet / room was amazing

As always enjoyed my stay.

Great hotel for business trip

Very good all round

Best hotel I have ever stayed in. Will definitely be coming back. What a magical experience. Dimitris the bar tender was so kind as well as the other staff. Have traveled all over the world and wow I can’t express how much I loved this hotel the food was AMAZING. 100/10

Our family room, 2 adults 2 kids, was exactly as shown on the website. The room was spacious, modern and clean. The bath tub was massive and the coffee machine and switch controlled curtains were pleasant features. We didnt have breakfast as it was just over €20 per adult. Hotel is right next to the RAI train and metro station which made getting in and out of the city centre very quick and easy. We also got the sprinter shuttle to and from the airport, took about 20mins. Overall very happy with our stay and would return.

My stay was pleasant.

Shower head not original so leaks and doesnt fir properly so fall down when in use. Fridge in room not working, items inside still at room temperature. Informed reception but nothing done about it! Towels very small and thin not really adequate! Also asked for extra coffee, conditioner etc brought wrong stuff. Asked for late check out - this was an ordeal to sort! Wouldn't return to this particular hotel!

Close to the Rai

I really loved the view but unfortunately the cleanliness was not the greatest. We had to keep calling the hotel to clean the room.

Second time staying here. The customer service is great! The room was really clean and this time we enjoyed the spa! Definitely will be back again.

Bedrrom was good - Style and condition. Staff were pleasant, but not friendly. Could have been more helpful in tracing a package that was delivered (according to the parcel company) but not able to be found.

Upgraded room to find that mine was not as good as a colleagues who had no upgraded. Stay every year this year not as good as in the past. Curtain not working, no drench head in shower. Toilet not cleaned daily

The hotel is nice and the price is good. But the staff in the hotel is really unfriendly and rude. Even for dinning in the room they say I will call you back and never call you back. They need to focus more in making feel the client good. For now I prefer to stay somewhere else.

Great location, near convention center.