The location cannot be beat. It is literally by the Tower Hill station. Having said that, it is not noisy. We only heard the train (very faint) because we opened the window.
Housekeeping is done everyday. We are left a clean room, with bottles of water, nespresso pods, etc. However, they do not provide us with laundry soap daily. It's a good thing I brought extra pods (family for 4 here).
Also, at $400 a day, only 1 person in the concierge would greet us. It was always the same person. I wish I got his name. A simple "Good Morning" from other staff would have been nice, not a dealbreaker though.
When we needed Maintenance to check on our safe ( I accidentally input the wrong code), they came right away to fix it.
Overall, I would stay here again.