Swiss-Belinn Cawang

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Overall Ratings & Reviews Swiss-Belinn Cawang

Traveloka (11,468)
Other sources (40)
8.6
Very Good
From 11,468 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about Swiss-Belinn Cawang
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Staff Friendliness (333)
Ambiance (314)
Bedroom (311)
Accessibility (305)
Bathroom (268)
Distance to City Center (259)
Hotel Area (247)
Room Space (234)
Wifi (215)
Taste (207)
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Traveler Reviews Swiss-Belinn Cawang

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40
Customer reviews
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Mirza
icon-Medical
Medical
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 day(s) ago
I booked a superior room. The security guard who inspected my car kindly said, "I'm sure this is because he knows I'm not carrying a bomb." Parking is allowed after check-out hours, up to 12:00 AM. But in the end, after checking out, I took my car straight to the PON Hospital next door because I couldn't walk, and I wanted to get treatment/check-up. The room was exactly as advertised. The male receptionist was friendly. The room was very clean. The Wi-Fi connected immediately without me even having to input a password and was very fast. The bed was very clean, the lights were very bright. The AC was very cold for me, who can't stand the cold. The bathroom amenities were very complete. All the water taps in the bathroom and the flush toilet worked well. There was a mini fridge that worked, a mini safe deposit box, and an electric water heater. We were given standard bottled mineral water, two cups of white sugar, two cups of brown sugar, two cups of tea, and two cups of creamer, but no coffee sachets. There was a hanging area for clothes/pants, a medium-sized sofa against the wall, and one extra pillow. COMPLAINTS: 1. The TV won't turn on with a message on the screen saying "weak signal". I've called the operator but it seems the technician only came after I checked out. I'm sure the technicians at this hotel are very shy/cowardly even though I'm not gay. 2. I contacted room service early in the morning with a question about whether I could pay for breakfast directly at the restaurant but they took a long time to reply (please understand asking this, because I rarely stay in hotels). When I added to cart the menu at the restaurant, they immediately replied. That WA was just to provoke your response which was exactly what I expected, so the appropriate reply was "no way, sir, I'm already hungry, I've already left the hotel" even though I was still in the room. 3. There was a part of the curtain that was very sensitive so when I moved it, it immediately came off. Hopefully the hotel doesn't think this was my fault because it wasn't.
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andy s.
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9.4
/10
Reviewed 1 week(s) ago
city center, friendly prices, LRT access
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J***S
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Medical
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10.0
/10
Reviewed 1 week(s) ago
The staff is friendly and kind. Please keep it up.
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1 people find it helpful
G***e
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9.4
/10
Reviewed 2 week(s) ago
Comfortable, strategic location, spacious parking.
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S***i
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10.0
/10
Reviewed 2 week(s) ago
The rooms are clean, the staff is friendly, the food is delicious, and the prices are reasonable. The view is beautiful.
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J***S
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Medical
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10.0
/10
Reviewed 2 week(s) ago
My experience was good, close to the hospital and the city center. My three-day stay here was very enjoyable.
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Verified Traveler
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Transit
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10.0
/10
Reviewed 2 week(s) ago
The location is near Halim Airport, the hotel staff is friendly, the hotel rooms are quite comfortable.
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Fungki r.
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8.4
/10
Reviewed 4 week(s) ago
Regarding the breakfast menu and taste, please feel free to make corrections. I found many things lacking in the food and menu items yesterday.
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Accommodation's Reply
28 Sep 2026
Dear Mr. Fungi, Thank you for your feedback and review. We apologize if your stay was disrupted or affected your overall comfort. Your feedback encourages us to further improve the quality of our service. We hope to provide a better experience for your next stay. Thank you. Sincerely, Heri Chandra, General Manager, Swissôtel-Belinn Cavang
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Etti S.
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8.8
/10
Reviewed 4 week(s) ago
The room's AC isn't cold enough... and if you order something from outside, you can't leave it at the reception... which makes the guests uncomfortable.
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Accommodation's Reply
22 Sep 2026
Dear Mr. Etti S., Thank you for taking the time to share your review and feedback with us. We apologize for any inconvenience you experienced during your stay. We understand that any issues can affect your comfort. Your feedback will encourage us to further improve the quality of our services. We greatly appreciate your suggestions and hope to welcome you back again for an even more comfortable stay next time. Sincerely, Swiss-belinn Cawang, General Manager
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Nashareta L. I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel is very nice and comfortable, even though it's not a 4-star hotel, but the rooms are modern and aesthetic, the service is fast and friendly, the amenities are complete, everything is great! It's the best place to stay when you're in Jakarta. If asked if you would stay again? Totally yes without any doubt 😍
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Accommodation's Reply
23 Sep 2026
Dear Ms. Nachareta L.I., Thank you very much for your review and compliments. We are delighted to hear that you were satisfied with your room, facilities, and the service from our team. We are pleased to have provided you with a memorable stay during your time in Jakarta. We hope to welcome you back on your next visit to Swiss-Belinn Kawang. Sincerely, General Manager, Swiss-Belinn Kawang
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J***e
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Better than before 👍
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1 people find it helpful
Accommodation's Reply
21 Sep 2026
Dear Mr./Ms. J*e, Thank you very much for your review. We are delighted to hear that your stay was even better than before. We will continue to do our best to make every stay more comfortable and enjoyable. We hope to welcome you again on your next visit to Swiss-Belinn Cawang. Sincerely, General Manager, Swiss-Belinn Cawang
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S***l
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel is clean, comfortable, and smells good. If you take a plane from Halim, it is highly recommended.
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1 people find it helpful
Accommodation's Reply
21 Sep 2026
Dear Mr./Ms. S*l, Thank you very much for your review. We are delighted to hear that you enjoyed the cleanliness, comfort, and atmosphere of our hotel. We hope you had a pleasant stay and we are pleased to have been your choice when traveling from Halim Airport. We look forward to welcoming you again next time and providing you with an even better experience. Sincerely, Swiss-Belinn Kawang, General Manager
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L***g
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Everything was fine, but there was one issue regarding the deposit that wasn't explained. So I was a little disappointed when the deposit wasn't refunded at checkout, and to this day, it hasn't been refunded.
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Accommodation's Reply
15 Sep 2026
Dear Mr./Ms. L*g, Thank you for your review and feedback. We apologize for any inconvenience caused. We appreciate your comments and will take steps to resolve the issue and improve our services. We hope to welcome you back on your next visit for an even better experience. Sincerely, Swiss-Belinn Kawang, General Manager
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P***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Yo, this hotel has an amazing city view. Staff [is] so friendly and helpful. Love the hospitality!
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Accommodation's Reply
02 Sep 2026
Dear P***o, Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed the amazing city view and found our staff friendly and helpful. Your kind words mean a lot to our team. We truly appreciate your support and look forward to welcoming you back for another memorable stay. Salam Hangat, General Manager Swiss-belinn Cawang
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
Hotel staff is friendly, rooms are clean.
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Accommodation's Reply
31 Aug 2026
Dear R*a, Thank you for sharing your experience staying at Swiss-belinn Cawang. We are delighted to hear that the friendliness of our team and the cleanliness of your room made you feel comfortable. We hope you will stay with us again on your next trip. Looking forward to seeing you again. Sincerely, General Manager, Swiss-belinn Cawang
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Verified Traveler
icon-Staycation
Staycation
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9.7
/10
Reviewed 7 week(s) ago
Friendly hotel staff, easy access, close to Cawang LRT station & TJ Bus Stop.
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1 people find it helpful
Accommodation's Reply
31 Aug 2026
Dear Mr. G*t, Thank you very much for your positive review. We are delighted to hear that you were impressed with the friendliness of our staff and the hotel's convenient and easily accessible location, especially close to Cawang LRT station and the TransJakarta bus stop. We hope to welcome you back again on your next stay. Sincerely, Swiss-belinn General Manager, Cawang
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Andi S.
icon-Leisure
Leisure
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8.5
/10
Reviewed 8 week(s) ago
It was a very enjoyable experience
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Accommodation's Reply
31 Aug 2026
Dear Mr. Andy S., Thank you very much for your review. We are delighted to hear that you were impressed with your experience. We hope to welcome you back again soon. — General Manager, Swiss-Belinn Kawang
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Andi S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
solid and impressive, right? The employees are friendly and kind.
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1 people find it helpful
Accommodation's Reply
02 Sep 2026
Dear Andy S, we sincerely thank you for leaving such a valuable review. We are very happy to hear that you had a wonderful experience at our hotel. We also appreciate your compliments regarding the kindness of our staff, and we look forward to seeing you again on your next visit. — General Manager, Belin Kawang, Switzerland
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I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good place, very clean room, very comfortable 👍🏻🥰
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Accommodation's Reply
27 Aug 2026
Dear I***a, Thank you very much for your wonderful review. We’re delighted to hear that you enjoyed the cleanliness and comfort of our room. Your kind words truly mean a lot to us. We look forward to welcoming you back for another comfortable stay. Salam Hangat, General Manager Swiss-belinn Cawang
D***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Comfortable place and not far from the office.
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Accommodation's Reply
26 Aug 2026
Dear Mr./Ms. D*i, Thank you very much for your review. We are delighted to hear that you were impressed with the cleanliness of the hotel and its location near your workplace, making your commute convenient. We hope you enjoyed your stay and we look forward to welcoming you back again in the future. Sincerely, Swiss-Belinn Kawang, General Manager
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