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Overall Ratings & Reviews Mahima Hotel

Traveloka (968)

8.6

Very Good

From 968 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Mahima Hotel

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ความเป็นมิตรของพนักงาน (49)

ห้องนอน (47)

ห้องน้ำ (44)

การเข้าถึงบริการ (42)

พื้นที่ในห้องพัก (40)

บรรยากาศ (39)

พื้นที่ในโรงแรม (39)

ระยะทางถึงใจกลางเมือง (34)

ความเป็นกันเองกับครอบครัว (33)

รสนิยม (32)

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Traveler Reviews Mahima Hotel

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Customer reviews

f***u

10.0

/10

Reviewed 3 week(s) ago

Strategic location near the toll road and clean rooms, friendly staff

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1 people find it helpful

Kiagus Y. E.

8.5

/10

Reviewed 3 week(s) ago

The hotel staff is friendly. However, the towels smell musty due to moisture. This should be fixed. Cheers.

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3 people find it helpful

sutrasno t.

Business

8.2

/10

Reviewed 4 week(s) ago

2. The food variety is lacking. 2. It was like being thrown out while the check-out time was not yet 12 WIB. I was very disappointed. I stayed for 3 nights.

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Dhany A. P.

6.7

/10

Reviewed 4 week(s) ago

Nice hotel, too bad it's far from everywhere, just close to the toll gate

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1 people find it helpful

Dhea B. R.

Business

10.0

/10

Reviewed 5 week(s) ago

Super duper comfortable and clean hotel

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1 people find it helpful

Mul

Transit

10.0

/10

Reviewed 7 week(s) ago

Stopped by here while in transit, and the staff was very friendly. The rooms and hotel area were very clean.

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B***G

Business

5.8

/10

Reviewed 8 week(s) ago

It clearly belonged to the previous guest. Absolutely horrible experience. I will never stay here again, and I wouldn't recommend it to anyone. Absolutely horrible, The front desk staff was clueless and had no idea what service they were providing! I admit I booked the wrong dates, but even after I confirmed that there were still rooms available, the staff simply said "no" and rolled their eyes several times. She didn't even call her boss to ask how to handle this. Between getting positive reviews and free promotion for the hotel she works for, after an hour, they finally gave me a connecting room. It was fine, she confirmed I was okay, but they gave it to me before the AC was even installed? And those disposable slippers clearly belonged to the previous guest?

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2 people find it helpful

Accommodation's Reply

15 Nov 2025

Dear B**G Warmest greeting from Mahima Hotel Semarang Thank you for stay with us and take the time for share your experience during your stay. We apologize for your inconvenience during your stay, related your inconvenience. First, let me explain about the procedure of booking, as the information if you booking direct to Traveloka, you can not modify, refund or cancel to Hotel. Our reception has directed you to contact Traveloka. Second, about your room, we very apologize about AC that is not closed, we do regularly maintenance for AC and our staff forget to close this, but we make sure that our AC is function well. Third, apologize if you are not feel comfort with our slipper, but we always replace. But thank you for your review our slipper, so we can review the quality. We waiting your return to Mahima Hotel Semarang with better facilities and service. Regards

R***A

Staycation

10.0

/10

Reviewed 9 week(s) ago

Friendly staff, comfortable hotel, highly recommended, won't break the bank either.

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Accommodation's Reply

15 Nov 2025

Dear Mr. R*A, Mahima Hotel Semarang would like to extend our warmest regards to you. Thank you for choosing to stay with us and sharing your feedback. We hope to welcome you back soon. We will continue to provide you with even better services and facilities.

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A***i

Business

6.2

/10

Reviewed 9 week(s) ago

I want room service. Because my room phone doesn't work, I finally called the restaurant number listed on the room booking menu. I already told them what I wanted to order, and the hotel staff had responded and read my chat. I thought they were processing it. After 1 hour, I finally asked for an update on my order, because in the previous chat they said it would take 1 hour for orders to be processed. It turns out my order wasn't processed because it was already crowded. I was already hungry, I was sleepy, so I chose not to gofood to order from the restaurant. But it was late. I'm so glad I chose this hotel, luckily I booked 1 night for my office this week in Semarang.

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Accommodation's Reply

15 Nov 2025

Dear Ms. A*i, Warmest regards, Mahima Hotel Semarang Thank you for choosing to stay with us and for taking the time to share your experience. We apologize for the inconvenience caused by the room service issue. This is not our standard of service and we have informed the relevant staff. This will be our assessment to improve our service. We look forward to welcoming you back to Mahima Hotel Semarang with even better service and facilities. Best regards,

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R***o

Leisure

10.0

/10

Reviewed 10 week(s) ago

It has become a regular every time I go to Semarang with my family.

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Accommodation's Reply

24 Oct 2025

Hi R*o, Best regards from Mahima Hotel Semarang. Thank you for staying with us and taking the time to share your experience. We look forward to welcoming you back to Mahima Hotel Semarang with even better services and facilities. Best regards.

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M***e

Leisure

8.2

/10

Reviewed 10 week(s) ago

The hotel was comfortable and clean, even though there was a power outage due to a water leak. The hotel staff immediately offered to move you to a floor that wasn't affected by the outage. Recommended hotel if you're visiting Semarang.

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Accommodation's Reply

24 Oct 2025

Dear M*e, Warmest regards, Mahima Hotel Semarang Thank you for staying with us and for taking the time to share your experience. We apologize for the inconvenience. We will evaluate this to improve our service. We look forward to welcoming you back to Mahima Hotel Semarang with improved service and facilities. Best regards,

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Ade S.

Business

10.0

/10

Reviewed 11 week(s) ago

Okay bro, great place to rest

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Accommodation's Reply

24 Oct 2025

Hi Ade S., Best regards from Mahima Hotel Semarang. Thank you for staying with us and taking the time to share your experience. We look forward to welcoming you back to Mahima Hotel Semarang with even better services and facilities. Best regards.

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T***a

Business

10.0

/10

Reviewed 14 week(s) ago

Very comfortable and quiet, staff is always friendly, non-smoking.

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1 people find it helpful

Accommodation's Reply

24 Oct 2025

Hi T*a, Best regards from Mahima Hotel Semarang. Thank you for staying with us and taking the time to share your experience. We look forward to welcoming you back to Mahima Hotel Semarang with even better services and facilities. Best regards.

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Feri A. H.

Transit

10.0

/10

Reviewed 14 week(s) ago

Friendly service, clean environment, comfortable. Next time I'm in Semarang, I'll stay here again.

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1 people find it helpful

Accommodation's Reply

24 Oct 2025

Hello Feri A.H., Best regards from Mahima Hotel Semarang. Thank you for staying with us and taking the time to share your experience. We look forward to welcoming you back to Mahima Hotel Semarang with even better services and facilities. Best regards.

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A***d

9.0

/10

Reviewed 14 week(s) ago

Nice hotel... but facilities like a pool or gym aren't available yet. For that price, you can get a decent one near Simpang Lima. Overall, it's more than okay for work and rest.

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1 people find it helpful

Accommodation's Reply

24 Oct 2025

Hi A*d, Best regards from Mahima Hotel Semarang. Thank you for staying with us and taking the time to share your experience. We look forward to welcoming you back to Mahima Hotel Semarang with even better services and facilities. Best regards.

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a***a

Business

9.7

/10

Reviewed 15 week(s) ago

During my stay, I felt comfortable and the professional staff made my stay more meaningful. The hotel environment, from the room to the hotel, was clean and well maintained. The hotel's food and drinks were also varied, for example, if you feel like buying street food in the area around the hotel, there is also something available (just walk), cool.

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Accommodation's Reply

24 Oct 2025

Hello a*a, Best regards from Mahima Hotel Semarang. Thank you for staying with us and taking the time to share your experience. We look forward to welcoming you back to Mahima Hotel Semarang with even better services and facilities. Best regards.

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K***y

Business

6.0

/10

Reviewed 17 week(s) ago

Poor cleanliness in the room and the bedroom was not well Maintain mostly the linen very dirty and towels as well. The rooms mostly dirty from Floor to wall and fixtures . Bfast tasteless and less variety

2 people find it helpful

Accommodation's Reply

24 Oct 2025

Dear K***y Warmest greeting from Mahima Hotel Semarang Thank you for stay with us and take the time for share your experience during your stay. We apologize for your inconvenience during your stay, related the cleanliness. The Housekeeping Departement will be fix it and more do training the staff for more aware with cleanliness. We waiting your return to Mahima Hotel Semarang with better facilities and service. Regards

Ruswanto

Leisure

10.0

/10

Reviewed 17 week(s) ago

I've been a regular when I go home to Semarang

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Accommodation's Reply

24 Oct 2025

Hi Ruswanto, Best regards from Mahima Hotel Semarang. Thank you for staying with us and taking the time to share your experience. We look forward to welcoming you back to Mahima Hotel Semarang with even better services and facilities. Best regards.

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Richard A. Y.

6.7

/10

Reviewed 17 week(s) ago

Toilets and towels are not kept clean even after visitors ask them to clean them.

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Accommodation's Reply

24 Oct 2025

Richard A. Best regards, Mahima Hotel Semarang Thank you for staying with us and for taking the time to share your experience. We apologize for the inconvenience regarding the cleanliness. We will evaluate this to improve our service. We look forward to welcoming you back to Mahima Hotel Semarang with improved service and facilities. Best regards.

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akbar s.

Leisure

10.0

/10

Reviewed 17 week(s) ago

The hotel atmosphere is cool and calm, making it easy to sleep, the AC is also very cold, the food tastes okay.

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1 people find it helpful

Accommodation's Reply

24 Oct 2025

Hi Akbar S., Best regards from Mahima Hotel Semarang. Thank you for staying with us and taking the time to share your experience. We look forward to welcoming you back to Mahima Hotel Semarang with even better services and facilities. Best regards.

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