Dear Mr./Ms. Liauw b.E., Thank you for taking the time to provide us with your review and feedback. We apologize for any inconvenience you experienced regarding the condition of the shower in the bathroom. Your feedback is invaluable and has been forwarded to our engineering team for immediate inspection, repair, or replacement if necessary, to ensure the utmost comfort for all guests. Thank you for your interest and suggestions. We hope to welcome you back to favehotel Bitung and provide you with an even better stay. Sincerely, The Hotel Manager, favehotel Bitung