The cupboard was a bit dusty, the TV was a bit slow, there was no hot water, and the bathroom drain was clogged. But judging by the hotel's condition, it was clear that repairs were underway.

The items are all rotten and uninhabitable.

The hotel staff is friendly, the rooms are clean, and the only downside is that there is no lift.

Affordable prices, good road access.

It's quite comfortable, but there's no soap or drinking water available.

The sheets were dirty, the pillowcases had blood-like stains, the bathroom smelled bad, the sink leaked, and the nightlight didn't work.

It's pretty good for the price.

Drinking water & instant noodles are available at CS

The room looks newly renovated

The hotel staff is friendly, informative, the room is quite clean, the AC is not cold at all, the sheets smell good but have lots of stains, the towels smell good but are no longer suitable for use, there is standing water in the toilet

quite clean and central to Surabaya. Suitable, could become a regular

Usually there's a welcome drink, but this time we were greeted by two small cockroaches and a spider. The pillows and sheets seem to be changed every night, so the stains and smell of drool are still there. And most surprisingly, the mattress has metal springs coming out of it, perfect for some therapy. Plus, the AC still feels cool at 16 degrees Celsius. That's all... good luck.

The room is comfortable enough to stay with a partner and the cleanliness is also good.

The room is comfortable and the staff is also friendly, very helpful.

There are lots of mosquitoes in the room... the sheets and pillows are not clean...

The location is very strategic, close to the toll road and many malls.

My suggestion is to immediately renovate that hotel, it's a shame.

Comfortable, but sorry to suggest that the wardrobe section be cleaned again 🙏

dirty and shabby starting from the dirty bed sheets and mattress equipment, stained rooms, stained walls and a broken bathroom and bathroom door

Continue to improve hotel service and cleanliness