7.9
Pleasant
From 146 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.7

Meal

7.7

Location

8.0

Service and Facilites

7.5

People often mention about Cove Matahari Senja
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Distance to City Center (8)
Staff Friendliness (8)
Bedroom (8)
Bathroom (7)
Wifi (6)
Check-in/out Time (5)
Ambiance (5)
Surroundings (4)
Accessibility (4)
Soundproof (4)
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Traveler Reviews Cove Matahari Senja

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Customer reviews
A***i
icon-origin-TRAVELOKA
6.4
/10
Reviewed 1 day(s) ago
Good location in the city, but the first room I was given didn't have any lights. The second room I was given didn't have any soap or toiletries.
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J***a
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 1 week(s) ago
The location is strategic, but the experience of staying there requires careful consideration, as the rooms are highly unsuitable. Hopefully, the management can improve, as the location has great potential and is quite convenient, although the one-way road in front of the inn requires a detour.
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1 people find it helpful
W***a
icon-origin-TRAVELOKA
5.6
/10
Reviewed 5 week(s) ago
Upon check-in, I was only given one towel. The TV was on but had no sound. I booked a queen bed but got a twin bed because the AC was broken. I tried to ask to be moved the next day, but there was no response. The female staff was unfriendly, even though I booked on my own app under my friend's name, but she told me not to interfere because I didn't book it. I smoked in the smoking area, but the staff didn't seem to believe me, even though there were cigarette burns on the table in the room before we checked in. The nightlight above my eyes was very bright. The facilities list said "toiletries," but there was no soap/shampoo, toothbrush, or even tissues provided. I checked out at 11:30 because I wanted to eat in front of the inn. I wanted to leave my luggage but wasn't given permission because once checked out, you're not allowed to leave your belongings. It was very inflexible. I also work in hospitality, but I've never been this inflexible with guests. Hopefully, they can improve in the future.
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4 people find it helpful
B***s
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
Actually the hotel situation is nice, but the room cleanliness needs to be improved. It's dusty, stuffy and the mattress still has hair from other customers.
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1 people find it helpful
N***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A great place to stay, peaceful, clean, and comfortable. I’d gladly come back.
2 people find it helpful
Ni Made S. T. M.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
At first I was hesitant to book this inn because some reviews said it was lacking in cleanliness. However, after some considerations, the price was affordable (under 200 thousand) and I only needed 1 night to stay, so I tried booking it. Wow, it turns out the room is comfortable, quite clean and the staff is friendly. I will come here again next time.
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1 people find it helpful
A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 18 week(s) ago
The reception staff was not friendly, when we asked for an extra bed the answer was very curt. In the end, we had to book another room.
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4 people find it helpful
romy s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Just an ordinary hotel with a good location.
1 people find it helpful
C***a
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 20 week(s) ago
Check in time, waiting for an hour for staff, no one on standby in the lobby or front desk Not recommended
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Ade
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Coming home late and leaving early is not a problem, everyone can access transportation that is available 24 hours, so don't worry.
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6 people find it helpful
Q***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 43 week(s) ago
There are a lot of price regulations like a 2-star hotel, but there is no toilet paper, table, or water. It is not recommended to stay at this accommodation. You will regret it. It is the first time I have found this accommodation in Bali that has many rules and the caretaker is careless and unfriendly, when checking in Mlah playing on the phone, not appreciating the castemer's arrival.
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9 people find it helpful
V***a
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Staycation
icon-origin-TRAVELOKA
5.9
/10
Reviewed 43 week(s) ago
The sheets looked like they hadn't been changed. Lots of hair. One pillowcase was wet and the other was dirty. I asked for them to be changed but the staff didn't want to change them, saying it would be a hassle to have to clean them again.
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3 people find it helpful
R***o
icon-Transit
Transit
icon-origin-TRAVELOKA
5.4
/10
Reviewed 46 week(s) ago
don't stay here, the photos don't match reality. originally the room was dirty & smelly. the sheets were stained with dirt and the smell was everywhere. all the employees are not friendly, talking to customers feels like talking to animals. will never stay here again.
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p***s
icon-origin-TRAVELOKA
8.2
/10
Reviewed 47 week(s) ago
Stayed for 3 days, the room sheets and towels were not changed, even though I had asked for them to be changed.
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2 people find it helpful
Hadi y.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 50 week(s) ago
Maybe the wifi could be better because in the room it often loses connection. It's only good in the lobby.
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T***i
icon-origin-TRAVELOKA
5.3
/10
Reviewed 55 week(s) ago
Friends come just to play for a while, not to stay overnight, but you can't come in, that's really strange! The bitchy female staff, all the guys, are pretty decent! There is no shampoo and soap or drinking water. What a terrible hotel this is!
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6 people find it helpful
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Komang A. B. M.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 55 week(s) ago
ask for a room above the one below :( directly for the "mom" who takes care, please don't be so rude. Same mas" who takes care as much as he wants, he is friendly" he said. Please improve the housekeeping, be friendlier, take more care of those who stay 🙏 🏻
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R***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 62 week(s) ago
Highly recommended to stay here.
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1 people find it helpful
C***n
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 64 week(s) ago
No soap, no shampoo, they said no stock, will restock tomorrow, only provide 1 towels, the trash can didn't empty before the next guest check in, and this inn doesn't allowed kids. They didn't even write down the policy clearly before reservation. Very bad experience
1 people find it helpful
A***y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 65 week(s) ago
Very bad service, staff is not friendly.
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2 people find it helpful
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